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Administration Assistant
2 weeks ago
What G4S can offer you
- Work/life balance + a great culture - Permanent full-time role | Monday to Friday business hours | Join a highly supportive and friendly team.
- A varied position - You'll do a mix of prisoner queries management, processing mail, reception, and purchasing.
- Career progression - We have around 200 staff at the prison, with numerous career development pathways available.
About the role and team
We are seeking an Administration Assistant to join our Administration Team of seven, reporting to our Prisoner Services Coordinator. You'll be based in the administration office, and shifts may include Mount Gambier town runs to pick up supplies and do banking (typically Fridays). We are seeking someone who is keen to do a variety of admin tasks and is interested in gaining experience in a unique industry.
In this role you will assist in the following areas:
- Prisoner Queries Management: Respond to prisoner queries submitted electronically regarding account balances, cheques, phone numbers, and money orders.
- Prisoner Mail: Process incoming and outgoing prisoner mail in accordance with standard operating procedures.
- Reception: Respond to telephone and administration office reception enquiries.
- General Administration: Prepare prisoner finances for transfers and releases and maintain and record prisoner transactions and other records.
- Purchasing: Order and receive goods and maintain credit card transactions and records.
What we're looking for
- Holder of a current Australian driver's license, and happy to drive our company car (RAV 4).
- Physically fit to lift and carry items.
- Willing to learn and adapt to different online systems.
The recruitment process
- Please apply online with a CV and cover letter for the role.
- Shortlisted applicants will receive a 15-minute phone call from our Talent Advisor - to learn more about the role.
- After this, you will be invited to an onsite interview with two members of our team.
- Background checks - including a prison clearance, national police check and reference checks.
About G4S Australia and New Zealand
G4S, An Allied Universal Company is a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. With a workforce of approximately 800,000 employees worldwide and over 2,000 across Australia and New Zealand, we leverage global best practices to help deliver our promise locally: keeping people safe so our communities can thrive. We partner with Government, industries and law enforcement agencies to deliver Integrated Security and Justice Services across a diverse range of portfolios, including Port Phillip Prison, Mount Gambier Prison, Prisoner Transport Operations, Court Security, Custody Centres, Corporate Security, Mobile Speed Cameras, our Support Offices, and more.
For more information about G4S Australia and New Zealand, please visit To explore a career with G4S, please visit To hear directly from our staff about why they enjoy working at G4S, visit
