Coordinator - Intensive Family Support Service Perth

When you join MercyCare, you join something bigger. A community of staff that make a difference at the heart of the community. As a leading Western Australian not-for-profit provider of aged care, family, community, early learning and disability services we support people throughout life's journey. We invest in our people by building rewarding careers, offering training and development opportunities and a values-driven culture where our people can belong and thrive.

About the role

In this new and exciting role, you'll be guiding a team to support individuals to navigate complex systems, overcome barriers and work towards improving their overall well-being. You'll be responsible for the overall decision making within the programs day to day delivery and ensure that service users are supported through trauma informed practice along with person-centred and strengths-based strategies. The position is a full-time permanent role based in Mirrabooka and Joondalup.

You'll also support and guide incident management, ensure effective triage processes and facilitate and record regular supervision. Leading a team, you'll provide ongoing coaching and support, driving a values-based culture.

About you

You'll have a passion for working with high-risk children and families, along with the ability to lead and support a team in delivering high-quality, client-focused services.

In addition, you will also possess:

• Relevant bachelor's degree is preferred
• Demonstrated specialist knowledge and experience in trauma informed practice
• Experience coaching, mentoring and developing a team ideally in a multidisciplinary service
• Strong interpersonal skills with the ability to influence and liaise in an informative and positive manner
• Experience in service coordination and team leadership with the focus in building a strong team culture
• Drivers Licence
• Working with Children Check (WWCC)
• National Police Clearance (obtained within the last six months)

About the benefits

You'll become part of an inclusive, diverse, and welcoming Western Australian organisation passionately committed to making a meaningful impact in the local community. Our MercyCare Promise is focused on ensuring our people are connected and empowered to make a positive difference in the heart of our communities.

As a valued team member, you'll also enjoy access to:

• Not for profit Salary Packaging options up to $18,000
• Childcare discounts for your little ones
• Options to purchase additional leave
• Career Pathways, Professional Development and Training
• Comprehensive Wellbeing Program including discounted health insurance and free flu vaccinations

To Apply

Click "Apply Now" to visit our website and submit your application. Applications close on 11 December 2025, but don't wait—apply early, as the recruitment process may begin before the closing date.

Please note all applications must be received via the online portal to be considered.

Mercy Care values individuality. If you experience neurodiversity or live with a disability and would like support or accommodations to fully participate in our recruitment process, reach out to us at we would love to hear from you.

At MercyCare, every person matters.

With our 175-year legacy extending back to the Sisters of Mercy, today we stand proud to make a positive difference in our local communities. We live by our values – respect, integrity, compassion, justice, excellence, and courage.

We are committed to safeguarding and protecting children, young people and the vulnerable. We invite applications from people from all walks of life, including Aboriginal and Torres Strait Islander people, and those from diverse ages, cultures, faiths, abilities, gender and sexuality.