Operations & Logistics Coordinator | Skincare

2 weeks ago

Sydney, New South Wales, Australia Who in the Zoo Recruitment Full time

Operations & Logistics Coordinator

Location
: Bondi Junction (office-based)

Salary
: Flexible depending on experience

About the Company

This fast-growing Australian skincare brand has built a strong reputation for creating high-quality, results-driven products with a loyal customer base across retail and e-commerce channels.

With products stocked in over 500 stores nationally and a thriving direct-to-consumer business, the brand continues to expand into new international markets, including the UK and Middle East.

They're now seeking an Operations & Logistics Coordinator to join their collaborative and energetic team during an exciting stage of growth.

About the Role

If you're organised, detail-oriented, and thrive in a fast-paced environment, this role offers the opportunity to make a genuine impact in a growing brand.

In this varied position, you'll oversee day-to-day operations, manage logistics and inventory, and support e-commerce and customer service functions. You'll work closely with internal stakeholders and external partners to ensure every order and project runs smoothly from start to finish.

Approximately 70% of the role focuses on operations and logistics, and 30% on e-commerce, customer care, and administration.

Key Responsibilities

Operations & Logistics

  • Manage daily supply chain operations with third-party logistics (3PL) partners — from purchase orders to delivery tracking.
  • Liaise with suppliers and manufacturers to coordinate production, replenishment, and dispatch.
  • Oversee inventory across multiple channels and locations, ensuring accuracy and optimal stock levels.
  • Track production and delivery timelines, identify potential delays, and communicate updates to key stakeholders.
  • Assist with production planning, including managing components, timelines, and supplier coordination.
  • Support new market launches by coordinating product compliance, packaging, and logistics.
  • Continuously review and improve operational processes for greater efficiency and accuracy.

E-Commerce, Customer Care & Administration

  • Maintain product listings, pricing, and promotions in Shopify and other online platforms.
  • Ensure timely and accurate fulfilment of online and retail orders through 3PL.
  • Respond to customer queries via email, ensuring an exceptional service experience.
  • Support product launches, gifting campaigns, and promotional events.
  • Handle general administrative and coordination tasks to keep operations running smoothly.

What You'll Bring

  • 3+ years' experience in operations, logistics, supply chain, or e-commerce.
  • Experience managing inventory and coordinating with suppliers or 3PL partners.
  • Strong technical skills — ideally with Shopify, Excel, and inventory systems (Unleashed, Cin7, or NetSuite).
  • Excellent organisational skills and attention to detail.
  • Calm, solutions-oriented approach to challenges.
  • Strong communication and stakeholder management skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • A proactive and motivated mindset — someone who enjoys improving systems and creating efficiencies.

Why You'll Love It

  • Join a high-growth Australian skincare brand with an exciting global trajectory.
  • Be part of a supportive, close-knit team that values collaboration and initiative.
  • Exposure to multiple areas of the business — operations, logistics, e-commerce, and product.
  • Genuine career growth opportunities as the brand continues to expand.
  • Product perks, team events, and a modern office based in Bondi Junction.

Interested? Email

  • Project Coordinator

    2 days ago

    Sydney, New South Wales, Australia AMP Full time

    Be part of a high performing teamLocation: SydneyInitial 6 months contractHybridThe opportunityReporting to the Head of Portfolio Delivery & Governance, the Project Coordinator ensures governance, reporting, and data integrity across key initiatives. Acting as the central point for administration, this role supports delivery and business leaders with...

  • Project Coordinator

    7 hours ago

    Sydney, New South Wales, Australia AMP Full time

    DescriptionBe part of a high performing teamLocation: Sydney Initial 6 months contract HybridThe opportunityReporting to the Head of Portfolio Delivery & Governance, the Project Coordinator ensures governance, reporting, and data integrity across key initiatives. Acting as the central point for administration, this role supports delivery and business...

  • logistics and operations specialist

    7 days ago

    Sydney, New South Wales, Australia S&you Australia Full time

    We have recently partnered with a fast-growing wellness and skincare brand who are seeking a highly organised and passionate operations & logistics specialist to help manage the brands supply chain, keep orders flowing smoothly, and support e-commerce operations.This is a hands-on role where you'll spend most of your time on operations and logistics (around...

  • Creative Operations

    3 days ago

    Sydney, New South Wales, Australia Culture Amp Full time

    Join us on our mission to make a better world of work.Culture Amp is the world's leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop...

  • Creative Operations

    5 days ago

    Sydney, New South Wales, Australia Culture Amp Full time

    Join us on our mission to make a better world of work. Culture Amp is the world's leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop...

  • Creative Operations

    4 days ago

    Sydney, New South Wales, Australia Culture Amp Full time

    Join us on our mission to make a better world of work.Culture Amp is the world's leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop...

  • Senior Tax Accountant

    2 weeks ago

    Sydney, New South Wales, Australia AMP Full time

    We help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we've been doing it for over 170 years.If we do our job well, we genuinely add to the prosperity of our...

  • Senior Tax Accountant

    2 weeks ago

    Sydney, New South Wales, Australia AMP Full time

    DescriptionWe help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we've been doing it for over 170 years. If we do our job well, we genuinely add to the...

  • Tech Support Analyst

    2 weeks ago

    Sydney, New South Wales, Australia AMP Full time

    If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even more...

  • Senior Business Process Analyst

    2 days ago

    Sydney, New South Wales, Australia AMP Full time

    Be part of a high performing teamLocation: SydneyInitial 6 months contractHybridThe opportunityThe Senior Business Process Analyst plays a critical role in connecting business needs with effective solutions. Acting as a bridge between stakeholders and technical teams, responsible for leading business process improvement, analysis, and optimization...