Intensive Family Support Caseworker

5 hours ago

Rockhampton, Queensland, Australia Central Queensland Indigenous Development Ltd Full time $60,000 - $80,000 per year

CQID is experiencing enormous organisational growth across all services and seeking suitable candidates for a range of positions.

CQID is one of the largest employers of Aboriginal and Torres Strait Islander peoples in the Central Queensland region. Offering a broad range of service areas, with roles that serve our community across Rockhampton, Emerald, Longreach, Woorabinda, Gladstone, Bundaberg and Hervey Bay.

A new organisational structure, designated HR team and the implementation of a new Workforce Strategy. Striving to support employees on their career journey is a priority and contributes us to being a Employer of Choice.

Purpose of the position

The IFS caseworker's primary role is to support the Team Leader by providing front line case management to families experiencing diverse and often complex circumstances, placing them at high risk of entering the statutory (child protection) system.

Responsibilities and duties

  • Provide front-line case management support to respond to the complex needs of clients, and build upon and strengthen the capacity of parents to safely and adequately care their child(ren).
  • Demonstrate thorough and holistic assessment, clear communication, and time sensitive support to families.
  • Uphold best practice and consistent service delivery alongside IFS team, internal programs, and external agencies.
  • Maintain positive and effective partnerships and collaborative case management processes with external and internal services.
  • Work flexibly alongside the Family Wellbeing service and provide outreach, in-home support, and practical assistance to families.
  • Collaborate with internal CQID programs to enhance assessment strategies and outcomes in the development of case plans to keep children safe.
  • Build respectful and professional relationships with service users, agencies, partners, community, colleagues, elders, and clients.
  • Work at all times to advance the reputation of CQID and undertake additional relevant duties as required.
  • Be accountable for achieving targets, including indicators that support service delivery and CQID strategic and operational plans.
  • Participate and contribute to the organisation's compliance obligations under the ISO 9001:2015 Quality Management System and Human Services Quality Standards (HSQS)
  • At all times work within CQID's Workplace Health & Safety Policies and Procedures
  • Other responsibilities as directed by Team Leader.

Qualifications and experience

Essential

  • Holds a current C Class Queensland Driver's Licence
  • Current Working with Children Check, "Blue Card"
  • Holds or is willing to obtain a First Aid and CPR Certificate
  • Current Child Safety Personal History Screening Check
  • Qualifications or knowledge related to Child Protection
  • Experience at successful service delivery to Aboriginal and Torres Strait Islander people
  • Experienced in client engagement and case collaboration
  • Experience providing targeted assessment and therapeutic services to families, caregivers, young people, and children in a child protection framework

Skills and Attributes

  • Aboriginal and/or Torres Strait Islander heritage – [Note: Non-Indigenous applicants will only be considered if no suitable Indigenous candidates are attracted in the first round of applicants]
  • Ability to communicate effectively; spoken and written.
  • Competent in use of Microsoft Office software
  • Physical ability to undertake job responsibilities
  • Self-starter, motivated and able to self-manage work tasks
  • Strong connection to and knowledge of local Indigenous Community

  • Family Support Officer

    4 hours ago

    Rockhampton, Queensland, Australia Central Queensland Indigenous Development Ltd Full time $60,000 - $90,000 per year

    CQID is one of the largest employers of Aboriginal and Torres Strait Islander peoples in the Central Queensland region. Offering a broad range of service areas, with roles that serve our community across Rockhampton, Emerald, Longreach, Woorabinda, Gladstone, Bundaberg and Hervey BayA new organisational structure, designated HR team and the implementation of...

  • Principal Lawyer

    2 weeks ago

    Rockhampton, Queensland, Australia Queensland Indigenous Family Violence Legal Service (QIFVLS) Full time $120,000 - $180,000 per year

    About Queensland Indigenous Family Violence Legal ServiceQueensland Indigenous Family Violence Legal Service (QIFVLS) is an Aboriginal and Torres Strait Islander controlled, not-for-profit community legal practice that has been standing with Aboriginal and Torres Strait Islander peoples for more than 15 years.Established in 2009, with offices in eight...

  • Lawyer

    1 week ago

    Rockhampton, Queensland, Australia Queensland Indigenous Family Violence Legal Service (QIFVLS) Full time $90,000 - $120,000 per year

    About Queensland Indigenous Family Violence Legal ServiceQueensland Indigenous Family Violence Legal Service (QIFVLS) is an Aboriginal and Torres Strait Islander controlled, not-for-profit community legal practice that has been standing with Aboriginal and Torres Strait Islander peoples for more than 15 years.Established in 2009, with offices in eight...

  • Family Support Coordinator

    1 week ago

    Rockhampton, Queensland, Australia Department of Education Full time $60,000 - $80,000 per year

    Crescent Lagoon State School is seeking a passionate individual to support children and families in successfully transitioning into school, establishing positive attendance patterns, and connecting with external government and non-government services. This role plays a vital part in reducing barriers to learning and supporting student success.If you're...

  • Family Support Coordinator

    2 weeks ago

    Rockhampton, Queensland, Australia Queensland Department of Education Full time $60,000 - $80,000 per year

    Glenmore State School and Berserker Street State School are excited to offer a shared role as part of a new initiative focused on improving school transitions, attendance, and access to support services. You'll be part of a supportive and dedicated team, committed to making a meaningful difference in the lives of young learners.If you're driven to create...

  • Family Support Coordinator

    6 hours ago

    Rockhampton, Queensland, Australia 500c650d-0acc-4e26-8bc2-397036fdc656 Full time $60,000 - $80,000 per year

    Join a caring, community-focused school where you can make a real difference in the wellbeing and engagement of students and their families.In this role, you'll build supportive relationships, connect families with services, strengthen school-home partnerships, and help create a positive environment where every child can thrive.If you're passionate about...

  • Specialist Family Support Practitioner

    8 hours ago

    Rockhampton, Queensland, Australia ACT FOR KIDS Full time $100,784 - $105,350 per year

    Salary:$100,784 - $105,350 + Super + Salary PackagingLocation:RockhamptonDocumentation:Employment Type:Part-time TemporaryDepartment:QSW: Rockhampton IFSClosing Date:05 Dec 2025About Act for KidsAct for Kids is a prominent provider of prevention, professional therapy and support services for children who have suffered abuse and support for families at risk....

  • Rural Family Support Worker

    6 days ago

    Rockhampton, Queensland, Australia 4420eee1-2aaf-4bbf-8cb9-2da52d44b9fa Full time $106,400 per year

    Rural Family Support Worker | Rural Support Service | RockhamptonEmployment Term: Maximum Term to June 2026, Part-Time (60.8 hours per fortnight, 4 days per week)Location: Rockhampton and will include travelRemuneration: $51p/hr + Super + NFP Salary Packaging (save tax and increase your take home pay)Make a meaningful difference with UnitingCare QueenslandAt...

  • Child Safety Officer

    2 weeks ago

    Rockhampton, Queensland, Australia Children, Youth Justice and Multicultural Affairs Full time $66,661 - $84,689 per year

    The Department of Children, Youth Justice and Multicultural Affairs currently have permanent PO2 Child Safety Officer (CSO) vacancies in our Rockhampton Child Safety Service Centres (CSSC). Working with the department gives you the opportunity to work together with people, partners and places to support children, young people and families to be safe and to...

  • Family Lawyer

    2 weeks ago

    Rockhampton, Queensland, Australia Edison Talent Full time $80,000 - $120,000 per year

    Job DescriptionFamily Lawyer Leading firmDynamic firm on the move - Equity partnership pathwaysRockhampton or Yeppoon locationOur client is a well-established Queensland law firm who works with clients across regional and metro Queensland. They are looking to expand their team with a particular focus on Family Law including property settlements.Position...