Accident & Health Underwriter, VIC

19 hours ago

Melbourne, Victoria, Australia Chubb External Full time $80,000 - $120,000 per year

Chubb celebrates diversity by fostering an inclusive, flexible and equitable workplace. We support applications from all members of our community and equitable access to our employment opportunities. We are open to discussing workplace flexibility in all our vacancies, to ensure we can attract the best candidates and accommodate individual needs, differences, disabilities and working arrangements. Please let us know if you require any adjustments to the recruitment process so we can support you to present your best self.

Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 40,000 people worldwide. Additional information can be found at:

Your Role:
The Accident & Health Underwriter is responsible for meeting production, underwriting, and profitability targets within the VIC Accident & Health Division (A&H) by underwriting new business, renewals, and endorsement changes based on underwriting guidelines and process flows issued by A&H. In addition, the A&H Underwriter is expected to provide exceptional customer service to Chubb's producers and customers by maintaining relationships with an existing portfolio of producers while sourcing and growing new broker relationships.

Your Responsibilities:

Underwriting Quality and Expertise:

  • Evaluate, accept, or decline new business, renewal business, and endorsement requests based on Chubb underwriting guidelines to ensure profitability and growth of the A&H portfolio 
  • Achieve or exceed retention targets for renewals both on a premium and policy count basis 
  • Achieve or exceed quality audit expectations and ensure thorough and accurate file documentation is upheld
  • Prepare referrals to senior underwriters, providing risk analysis, rating and recommendations 
  • Play a key role in Peer Review audits as directed
  • Assist A&H Manager in providing input on profit analysis, market, and environment analysis

Broker Relations and Service Delivery:

  • Establish and maintain professional, strong, long-term working relationships with producers through regular scheduling and attendance of broker visitations
  • Where applicable, establish relationships with a set number of new producers (new meaning new to Chubb)
  • Monitor workloads and manage peak periods where required. i.e. seasonal business
  • Ensure all work processes align with and adhere to Chubb customer service expectations
  • Foster and promote a culture of excellence in service delivery through your communication and professionalism with internal and external stakeholders 

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