Transition to Work Youth Coach

Opendoor Ltd (formerly WCIG) is an established, not for profit organisation that is committed to creating practical responses to unemployment and disadvantage across Melbourne and Geelong.

Our Transition to Work (TtW) program provides tailored employment and education support to young people aged 15-24, who are at risk of long-term unemployment in the North-Western Melbourne Metropolitan and Barwon Employment Regions. Our TtW team works towards the same, purpose-led goal of improving lives through dignity and choice.

We have opportunities for 3 x Youth Coaches to join us on a permanent full-time basis. You must be flexible to work offsite if required, as there will be outreach in the North-Western suburbs of Melbourne. 1 x position is based in Broadmeadows, 1 x position is based in Craigieburn and 1 x position is based in Sunbury. Please indicate the role you are applying for in your cover letter.

Previous experience working with young people is preferred. Prior experience in employment services and working with a caseload is not essential but will be highly regarded.

Interested? Keep reading to see what you're in for

What we offer:

• Enterprise Agreement with industry leading salary levels that increase each year for the life of the agreement

• Above Award personal, compassionate and maternity leave schemes

• Paid Christmas closure leave

• Free Employee Assistance Program for all employees

• Salary packaging (up to $15,900 per year of your salary tax free up to an additional $2,650 per year tax free for entertainment expenses)

• Flexible working hours and arrangements for work-life balance

• Option of purchasing additional two weeks of annual leave

• Emphasis on staff training and professional development

• Mobile phone and laptop provided

The role:

• As a Youth Employment Consultant, you are responsible for introducing young people to a range of career opportunities, providing work placements and helping young people transition into education and/or employment

• Work closely with the TtW team to support young people in your caseload, using a strengths-based approach to develop their skills and become job ready by providing flexible and tailored assistance, including pre-employment and vocational support

• Identify and address any non-vocational barriers to employment young people may have through collaboration with community support services

• Provide support and mentoring around job search activities, apprenticeships, internships and training

• Conduct candidate sourcing activities through direct approach and advertisements, and execute attraction strategies and initiatives

• Actively source employment opportunities from our combined employer network and generate new leads

• Your driven nature will ensure you meet and exceed your targets by placing participants into employment, while adhering to contract guidelines for service delivery

• Provide ongoing post-employment support to both the employer and young person to maintain your job placements

• Be adaptable and responsive to community and key stakeholder needs

About you:

• Must have OR be committed to completing a Certificate IV or above in one of the following disciplines within the first 12 months after commencement: Youth Services, Social Work, Counselling, Psychology, Community services.

• Current driver's licence and Working with Children's Check card (or ability to obtain one prior to commencement) is essential

• Prior experience working with young people and/or within the employment services sector is preferred although not essential

• Professional working proficiency in Arabic is preferred although not essential for our Craigieburn location

• Experience in working with young people from CALD and/or Aboriginal and Torres Strait Islander backgrounds will be highly regarded

• Excellent written and verbal communication skills are crucial for developing and strengthening relationships with new and existing employers

• Knowledge and understanding of issues that affect young people's engagement with education and employment

• Demonstrated ability to meet and exceed KPIs

• You must have a passion for improving young people's lives through the creation of opportunities

Applications without a cover letter are unlikely to proceed further. You are encouraged to apply as soon as possible if you are interested, as shortlisting for interviews will commence immediately and is ongoing. If you have any questions, please contact Kate Gomez on

Due to the anticipated high volume of applications, we regret only shortlisted applicants will be contacted. This listing will be removed once the position has been filled.

Opendoor does not accept unsolicited applications or phone calls from recruitment agencies.

Opendoor is committed to the principles of Equal Employment Opportunity and supports the creation of working conditions to ensure that all employees have an equal chance to seek and obtain employment, promotion and training. Opendoor encourages applications from Aboriginal and/or Torres Strait Islanders and/or those with a disability. Only Australian citizens, permanent residents or people who have the right to work in Australia may apply.

Our organisation is committed to child safety. We have zero tolerance of child abuse. Our robust human resources, recruitment and vetting practices are strictly adhered to during the application and interviewing process. Applicants should be aware that we carry out working with children, police records and reference checks (as we see fit) to ensure that we are recruiting the appropriately qualified and experienced people.