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Care Team Leader – SIL/SDA Services

2 weeks ago

Cranbourne, Victoria, Australia BJ Disability Support Services Full time $42,000 - $45,000 per year

Position Overview:

The Care Team Leader is responsible for overseeing the day-to-day coordination and support of participants residing in SIL/SDA homes. This role ensures the delivery of high-quality, person-centred care aligned with NDIS goals, compliance standards, and the organisation's policies and values.

Key Responsibilities:

1. Participant-Centred Care & Support

  • Ensure the delivery of personalised support services aligned with participants' NDIS plans.
  • Monitor the implementation of behaviour support plans, health plans, and daily routines.
  • Promote independence, dignity, choice, and community inclusion.

2. Staff Leadership and Supervision

  • Lead, mentor and supervise a team of disability support workers.
  • Organise staff rosters, manage shift coverage, and respond to last-minute changes.
  • Conduct regular staff meetings, provide feedback, and support professional development.
  • Oversee shift reports and incident reporting procedures.

3. Communication & Collaboration

  • Maintain strong communication with families, guardians, support coordinators, and health professionals.
  • Serve as the key liaison between the participants, staff, and management.
  • Escalate critical concerns to senior management in a timely manner.
  • Act as the primary contact for families, carers, and external agencies.
  • Maintain detailed records of care and support provided, including incident reports.
  • Prepare reports on residents' progress and any significant changes.

4. Administration & Compliance

  • Maintain up-to-date participant records and documentation in line with NDIS requirements.
  • Ensure the property and participant environments are safe, clean, and compliant with SDA/SIL standards.
  • Participate in internal audits, service reviews, and quality improvement initiatives.
  • Monitor medication management processes and incident reporting compliance.

5. Training & Development

  • Identify training needs and ensure all team members complete mandatory training (e.g., manual handling, first aid, infection control, NDIS Worker Screening).
  • Support onboarding of new staff and contribute to induction processes.

6. Resident Support & Development:

  • Encourage and support residents in developing life skills, fostering independence.
  • Assist with daily living tasks, such as cooking, personal care, and social activities.
  • Promote a person-centered approach to care, ensuring residents' dignity and preferences are respected.

7. Budget & Resources Management:

  • Manage the house's budget, including overseeing expenditures on food, utilities, and other essentials.
  • Ensure that the house is well-maintained, managing repairs and upgrades as necessary.

Key Selection Criteria:

  • Certificate IV or higher in Disability, Community Services, or a related field.
  • Minimum 4 years' experience in disability support services, including team leadership.
  • Strong understanding of the NDIS, SIL/SDA frameworks.
  • Excellent interpersonal and communication skills.
  • Strong organisational and problem-solving skills.
  • Ability to work flexible hours, including weekends or on-call as needed.
  • Current First Aid & CPR certification, NDIS Worker Screening, and Working with Children Check.
  • Valid Driver's Licence and access to a reliable vehicle.

Desirable:

  • Experience with positive behaviour support implementation.
  • Previous experience with case management or rostering software.
  • Manual handling, Incident management and medication administration competency.

Job Type: Part-time

Pay: $42.00 – $45.00 per hour

Expected hours: 35 per week

Benefits:

  • Professional development assistance

Work Authorisation:

  • Australia (Required)

Work Location: In person