Shift Supervisor

2 days ago

Mascot New South Wales, Australia Europcar Full time $60,000 - $90,000 per year

We are currently seeking a dedicated and proactive full time Shift Supervisor for our Sydney Airport location.

Reporting to the Station Manager this role plays a critical part in ensuring excellent sales and customer service for our clients whilst being dedicated to the growing success of the Station.

Why join Europcar:

  • A competitive hourly rate + shift loadings + generous incentive scheme
  • Opportunity to maximise your income based on your exceptional performance with our incentive program
  • Ongoing training and development
  • Access to same-day pay via our financial wellbeing provider
  • Employee Referral Program - earn $$ when you successfully refer a candidate
  • Company uniform provided
  • Generous employee discounts including discounted car rental for staff, family and friends, Bupa health insurance, pet insurance, Accor and more
  • Access to an international brand with opportunities to work nationally and globally
  • Access to Employee Assistance Program and Calm App - the #1 app for mental fitness

Some of the key responsibilities include:

  • Assisting the Station Manager to exceed financial targets and KPI's in optimising revenue growth and maximising profitability
  • Effectively control station costs in accordance with set budgets
  • Ensuring Company damage policies are complied with to decrease the risk and/ or cost to accidents
  • Actively market and promote Europcar services within the specified station region
  • Exceed and surpass customer service expectations
  • Prepare accurate daily, weekly and monthly reports on agreed financial, operational station and fleet performance measures

To be considered, you will possess:

  • Experience working in a supervisory, team leader, or management position
  • Prior sales, retail, or customer service experience
  • Reporting and rostering in accordance with budgets
  • Experience working with KPIs
  • Clear and confident communication skills
  • Ability to work a 7 day rotating shift roster
  • Full drivers licence
  • Full Australian work rights

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