Counter Hand

Job description

You will be required to work in a fast-paced environment, using initiative and delivering excellent customer service, plumbing and hardware knowledge whilst portraying and displaying a professional standard when representing Pro Plumbing Supplies Thomastown.

We are looking for a reliable & punctual individual, a professional mannerism and the ability to work both autonomously where required and as a part of a team environment.

Previous experience within the plumbing industry is prefererred. The position is full time to commence immediately.

Key duties and responsibilities include (but not limited to):

· Serving customers, including providing plumbing and hardware knowledge to customers

· Generating sales, quotes and invoices using a POS system

· Answering phones and emails

· Picking and packing orders

· Handling goods inwards and putting stock away

· Following up on account customers and quotes

· Promoting positive relationships with suppliers, customers, internal staff and management

· General store housekeeping

To be considered for this role applicants need to be able to meet the following selection criteria:

- Forklift License

· Background in Trade/Plumbing is preferable

· Possess excellent customer service skills and be passionate about sales and service

· Possess excellent communication and interpersonal skills with the confidence to deal and work with retail and trade customers, staff and management

· Possess well-developed computer skills

· Be self-motivated and be able to prioritise workload to effectively meet deadlines

· Experience with providing quotes or an eagerness to learn and ability to follow up customers and quotes

· Be highly adaptable and willing to take on a wide range of tasks

Salary- to be discussed. The right applicant will be well remunerated.