Content Operations Manager
1 week ago
- Melbourne based - hybrid working from office & home.
- Full-time
About Us
The Creative Hubs Group is a leading network of award-winning digital media destinations including ArtsHub, ScreenHub AU, ScreenHub/Games and ArtsHub UK, attracting a global audience interested in the arts, screen and games entertainment, events, jobs and culture.
Our vision is to offer unique, engaging content which presents a unique point of view that spotlights and celebrates the arts, events, entertainment and games for industry members and industry lovers alike.
The Role
We're seeking a highly skilled Content Operations Manager to lead the daily execution of our content strategy across multiple platforms. Reporting to the Head of Content, you'll oversee editorial operations, guide our content teams, and drive efficiencies that lift quality, output, and audience engagement. This is a pivotal role for someone who has demonstrated experience in content operations for a commercial business, ,thrives in fast-moving digital publishing and is passionate about arts, entertainment and games media.
Key Responsibilities
- Lead day-to-day editorial operations across web, email, social, and video.
- Implement digital-first systems to optimise content workflows.
- Manage, mentor and roster a distributed team of writers and producers.
- Sub-edit and ensure all content meets brand, SEO and quality standards.
- Drive the delivery of commercial and sponsored content in partnership with Sales.
- Champion video and multimedia storytelling as core to our growth strategy.
- Use analytics to guide performance, audience retention and engagement.
About You
You're a dynamic editorial leader who brings both creativity and operational discipline. You'll have:
- Proven experience leading day-day content operations in a digital publishing environment.
- Strong knowledge of SEO, audience engagement and multi-platform content.
- A track record of using technology and AI to scale content production cost-effectively.
- Understands multimedia (video, audio, visual) production processes.
- Excellent communication and organisational abilities.
- The ability to thrive under deadline pressure and manage competing priorities.
Why Join Us?
At CHG, you'll be part of a creative, mission-driven team working at the intersection of arts, media and technology. We offer the chance to shape how diverse audiences experience stories, culture and entertainment—while growing your career in an ambitious, forward-thinking organisation.
Apply Now
If this sounds like you, send us your CV and a short cover letter telling us why you're the right fit for CHG's Content Operations Manager role.
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