Training & Development Specialist

• EA Hours
• $140, Super
• 1x Paid Monthly RDO

Training & Development Specialist

An exciting opportunity has become available for a Training & Development Specialist to join our People & Governance practice at Sydney Water.

As a Training & Development Specialist, you will play a key role in enhancing the quality and effectiveness of Sydney Water's customer and employee interactions by designing, delivering, and managing impactful training programs and quality assurance initiatives.

About the role

• You will deliver training programs and learning paths for staff across the Enterprise.
• Undertake accurate learning needs analysis and assessment of capability requirements.
• Partner with the relevant stakeholders and performance capability teams.
• Interpret, communicate and action results of external benchmarking and bridge identified knowledge and skills gaps.
• Lead and manage new employees during the new starter induction program.
• Develop, maintain and drive engagement on a training plan and framework that spans a rolling 3 to 6 months.
• Engage new employees and encourage completion of role critical training during their onboarding journey.
• Utilize data-driven insights to continuously improve training outcomes, stakeholder engagement, and participant satisfaction.
• Assess Quality Assurance tools for business appropriateness and manage upgrades if required.

About You

We are looking for a proactive, solutions-driven professional with:

• Certificate IV in Assessment and workplace training or equivalent experience.
• Demonstrated experience in training or coaching with proven experience achieving outcomes and business improvement.
• Highly developed interpersonal, communication, influencing, liaison, negotiation and conflict resolution skills including an ability to engage with people at all levels in the organisation and with external service partners and stakeholders.
• Demonstrated experience using Learning Management Systems

Please see the position description for the role's full accountabilities. For any additional questions please reach out to – Application closing date is Thursday 18th September

Research shows that women and people of colour are less likely to apply for roles if they don't meet every qualification. If, after reading this, you're not sure you tick every single criteria box, but have the passion to get behind our purpose, the determination to face a challenge and a willingness to grow and learn, we think you should click that apply button anyway. We're passionate about building a diverse and inclusive team, and love hearing from people like you.

**** Please note internally this role is titled Training and Quality Assurance Specialist ***

Why Join Us?

Dive into Our Great Benefits:

Meaningful Work: Work on projects that make a tangible impact on communities, join us in shaping the future of Infrastructure in NSW.

Competitive Remuneration: We'll ensure that your skills and contributions are valued and rewarded appropriately.

Hybrid Work Environment: We offer a hybrid work model that balances remote work and office collaboration, supporting our team's productivity and well-being.

Continuous Professional Growth: We will invest in your career with leadership and development programs to propel your success.

24/7 Wellbeing Support: Access for you and your family to free and confidential mental health and general health support through our EAP portal.

Discounted Private Health Insurance: Unlock affordable access to top-tier health coverage with our discounted insurance plans.

Family First: Prioritise your family with up to 18 weeks of fully paid parental leave and a childcare allowance.

Fitness Passport: Achieve your physical fitness goals using our Fitness Passport, granting you access to a multitude of gyms and pools across NSW.

Novated Leasing: Get in the driver's seat of your financial future with our novated lease options.

Please note as part of the application process, you will be asked to undergo background checks which includes a criminal history check and a medical assessment either online or in person. You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role.