Account Manager

YOUR OPPORTUNITY

We are seeking a self-driven, passionate, and results-focused Account Manager to join our high-performing sales team. This role is based in Gold Coast and surrounding areas, with a weekly presence at our Carole Park office every Friday.

Reporting to the Area Sales Manager, you will be responsible for delivering exceptional customer value and solutions to both new and existing accounts within the Brisbane area. Your focus will be on the supply and sales of our Industrial and Safety products.

Day-to-day, you will work closely with our dedicated Customer Care team and be on-the-road visiting customers and exceeding company targets, as well as implementing strategic plans to increase sales and customer satisfaction levels

You will also be joining a strong and positive team of Account Managers that are located in Brisbane.

Your key responsibilities include:

• Maintaining, developing and growing key relationships within your dedicated portfolio
• Developing opportunities for growth through strategic planning and fact-based analysis
• Achieving sales and trading margin contribution targets through product optimisations
• Maintaining an effective territory call plan for existing and identified customers
• Working collaboratively and strategically with the local Carole Park branch team members
• Regular market/competitor analysis and reporting on trends and sales activities
• Planning and implementing strategies based on anticipated customer needs

What you will bring to the team:

• Minimum 3 years' B2B Account Management and/or Business Development experience (preferably in Manufacturing, Mining, Heavy Equipment or similar industrial sectors)
• Exceptional relationship management skills along with strong local existing relationships
• Desire to be face-to-face with customers, and passionate about delivering effective solutions
• Proactive and driven to not only meet but exceed customer expectations
• Strong problem-solving capabilities and able to work autonomously whilst collaborating across different teams
• Previous exposure to industrial, safety and apparel products is advantageous
• Team player mentality, with excellent written and verbal communication skills
• MS Office proficiency and previous CRM experience

Why Our Team Enjoys Being Part of Blackwoods:

To ensure our employees feel valued, supported, and celebrated, we provide a range of employee benefits including:

• Opportunity to grow and develop your career in a national business
• A supportive network of stakeholders
• Discounts to Wesfarmers retailers (Bunnings, Kmart, Officeworks, OnePass)
• Long term incentives through the Wesfarmers Share Plan
• A successful Refer-A-Friend program, earning up to $2,000 for each referral

NEXT STEPS

A request for applicants to submit a personalised cover letter about themselves – this would help us better understand their motivations and suitability beyond the resume.

If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them.

As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a police check, a pre-employment medical assessment; and/or drug & alcohol testing) as part of your application process.

Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.

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