Retail Site Manager

Enjoy the perfect blend of lifestyle and opportunity in Central Victoria Bendigo and Castlemaine offer vibrant communities, affordable living, stunning natural surroundings, and a thriving local culture. With easy access to Melbourne, great schools, and a relaxed pace of life — it's the ideal place to grow your career and enjoy life outside of work.

• Permanent, Full-time Role
• Competitive Salary + Super | Offers workplace flexibility
• Challenging and rewarding leadership role in a family owned and operated business
• Ability to work weekends and public holidays as required
• Location: Castlemaine, VIC (Candidates willing to relocate from within VIC, Australia will be supported with relocation expenses).

Company Overview

ASQ is a locally owned, family-operated business, which has been servicing Central Victoria since 1970. ASQ Garden & Landscape is a locally owned and operated business supplying a large range of landscaping and horticultural needs for the novice gardener through to the professional landscaper. Operating three unique sites across Central Victoria, our landscape supply yards and garden nurseries located in Bendigo/ Eaglehawk, Castlemaine and Maryborough are presented and maintained to the highest industry standard. Our sites are operated by professional, qualified staff who deliver expert advice, knowledge and services to our retail and trade customers.

About the role:

We are seeking a capable, high performing and experienced retail Site Manager passionate about horticulture to lead our fast-paced Castlemaine Garden & Landscape team overseeing the Nursery and the Yard. The ability to lead from the front, engaging and inspiring a team of professional's while being comfortable working hands on is important. Being an experienced Retail Manager, you're comfortable making strategic and operational decisions, customer focused, sales-driven, create and maintain a positive team culture and a true believer of continuous improvement. The ideal candidate will collaboratively work with other Garden & Landscape Site Managers, build strong relationships with the team and cross functionally across other departments or ASQ Sites.

Key Responsibilities include but are not limited to

• Maintain a culture of safety first; ensuring compliance with ASQ policies and procedures (Operational and Workplace Health, Safety and Environment) and ensuring workers adhere to such policies and procedures.
• Leading a diverse team of horticulturalist, sales/nursery assistant, café baristas, yard workers and operators.
• Daily operations of the site efficiently and effectively; providing direction and collaborating with Marketing Consultant on site promotions, site maintenance and store appearance, stock Control, on call for alarm company call outs/ issues, asset management and invoice approvals.
• Participating in workforce planning, identifying staffing needs, managing recruitment and induction of staff, staff rostering, performance reviews and management, training, developing and mentoring supervisors and workers.
• Monitoring and reporting on sales and purchases; negotiating with suppliers, managing and maintaining pricing database, providing direction on product lines and cost-effective solutions for the site.
• Ensure costs are kept within the budget for the site cost centre.
• Working with the team in delivering sales and KPI objectives.

Key Selection Criteria

• Demonstrated leadership and people management experience, with the ability to guide, motivate and develop a team.
• Must have proven retail management experience.
• Relevant tertiary qualification – Horticulture Degree, Management or Business qualification, or equivalent/ combination of education and experience is desirable.
• Knowledge/experience in nursery and landscape products (desirable)
• Experience with Point-Of-Sale (POS) systems
• Safety conscious, strong work ethics, organisational and problem-solving skills
• Detail-oriented with a commitment to delivering high-quality work.
• Highly developed customer service, time management, interpersonal, communication, negotiation and conflict resolution skills
• Ability to work under pressure and meet deadlines/customer requirements.
• Ability to work weekends and public holidays as required.

For more information on the role, follow the link to download the Position Description from our Careers Page:

Why work for ASQ?

ASQ is a proud employer of over 100 staff working across seven sites within our organisation. Being a locally owned, family operated business we aim to foster a family friendly workplace and are committed to the health and wellbeing of our staff and working environment.

• Develop your career within a growing company
• Work for a company which offers opportunities for growth
• Workplace Flexibility
• Inclusive environment
• Staff discount on products at our retail stores

All positions are subject to the completion of medicals, including drug and alcohol screening. Only successful candidates will be contacted.

How to Apply?

Click APPLY to submit your resume and cover letter.