Customer Success Manager

6 days ago

Tamarama New South Wales, Australia Earlybeurt Full time

Company Description

Earlybeurt is a company that leverages AI technology to improve sales, marketing, and service processes. We deploy AI agents to nurture and qualify leads, automate repetitive marketing tasks, and manage customer service inquiries 24/7. Our approach is client-focused, building tailored AI solutions that adapt to unique processes, ensuring efficient and effective results. We work closely with teams to implement automations that are simple and effortless, achieving proven outcomes.

Role Description

This is a full-time on-site role for a Customer Success Manager located in Sydney, NSW. The Customer Success Manager will be responsible for ensuring customer satisfaction and retention by building strong relationships with clients. Daily tasks will include providing exceptional customer service, analyzing customer data to identify opportunities for improvement, and developing strategies to enhance the customer experience. The role involves working closely with clients to understand their needs and ensure they are met effectively.

Qualifications

  • Skills in Customer Satisfaction and Customer Service
  • Proficiency in Customer Retention and Relationship Building
  • Strong Analytical Skills
  • Excellent communication and interpersonal skills
  • Experience in managing customer accounts and providing support
  • Bachelor's degree in Business, Marketing, or a related field is preferred
  • Ability to work independently and as part of a team

  • Customer Success Manager

    2 days ago

    Waterloo, New South Wales, Australia Eco Concepts Australia Pty Ltd (Eco Outdoor) Full time $80,000 - $120,000 per year

    Customer Support & Fulfilment ManagerSydney - Full TimeWe are looking for…Hopefully, you We're seeking an experienced, people-focused Customer Success Manager to lead our Fulfilment & Customer Support team in Waterloo, NSW.This is an exciting opportunity for someone who thrives in a fast-paced operational environment, balancing hands-on fulfilment...

  • Customer Success Manager

    9 hours ago

    Sydney, New South Wales , Australia Ben Rasa's Demo Org Full time $90,000 - $120,000 per year

    Summary:We are seeking a highly motivated and experienced Customer Success Manager to join our team. The successful candidate will be responsible for ensuring our customers are satisfied with our products and services, and will work closely with our sales and support teams to ensure customer retention and growth.Responsibilities:Build and maintain strong...

  • Customer Success Manager

    5 hours ago

    Macquarie Park, New South Wales, Australia GreenSketch Full time $60,000 - $120,000 per year

    As a Customer Success Manager, you will be responsible for ensuring that our installer customers in Australia fully utiliseGreenSketch- a sophisticated platform that seamlessly combines design, quoting, procurement, CRM and energy certificate creation, featuring integrated high-resolution maps.Key DutiesCRMEstablish and maintain strong relationships with...

  • Customer Success Manager

    2 weeks ago

    Botany, New South Wales , Australia Tcr Gse Full time $80,000 - $120,000 per year

    We're Hiring – Customer Success Manager (Sydney)Join TCR Group, the global leader in GSE solutions, operating across 200 airports, 300+ airlines, 30 countries & 5 continents.We're looking for someone who speaks the aviation language, is resourceful, highly organised, and passionate about customer success. You'll manage key accounts, build strong...

  • Customer Success Manager

    1 week ago

    Beresfield, New South Wales , Australia SafeGauge Pty Full time $80,000 - $120,000 per year

    The Customer Success Manager will support new and existing key customer accounts to ensure that SafeGauge's products are effectively introduced, implemented, supported within those accounts. They will function as the primary contact point for these customers to resolve issues and enhance their experience, engaging internal staff as required to support.Why...

  • Customer Success Manager

    2 weeks ago

    Sydney, New South Wales , Australia Employment Hero Full time $80,000 - $120,000 per year

    Who we areEmployment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.Since our inception in 2014, we've scaled to a $2 billion valuation and gained a presence in 6 countries globally – Australia, New Zealand, Singapore,...

  • Customer Success Manager

    2 weeks ago

    Out of Home, New South Wales, Australia SUSE Full time $80,000 - $120,000 per year

    About UsAlways open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads,...

  • Customer Success Advisor

    2 weeks ago

    Macquarie Park, New South Wales, Australia Wolters Kluwer Full time $90,000 - $120,000 per year

    Job SummaryThe Customer Success Associate (CSA) is responsible for building and maintaining post sales strategic relationships with Enablon assigned accounts. This role will serve as a trusted advisor to accounts in complex industries, providing strategic vision, technical insights, and domain knowledge to ensure customer success and system adoption. It will...

  • Director of Customer Success

    6 days ago

    Rosebery, New South Wales, , Australia Hapana Full time $120,000 - $250,000 per year

    About HapanaHapana is disrupting the market in leading a software solution in the fitness industry that helps gyms, fitness studios, and franchises unlock growth and efficiency. We have revolutionised the operations of multisite boutique businesses like Fitstop, Gold's Gym, J.I.M, STRONG Pilates, Vaura Active, KX Pilates, and more. Our all-in-one platform...

  • Customer Success Executive

    2 weeks ago

    Macquarie Park, New South Wales, Australia RedeemX Pty Ltd Full time $60,000 - $100,000 per year

    Customer Success ExecutiveRedeemX Pty LtdMacquarie Park, Sydney NSWFull time- 1 position.ABOUT USRedeemX is Australia's leading supplier and developer of  a Customer Experience Management (CXM) platform for the hospitality industry. For over 13 years we have been at the forefront of developing a CXM platform that is powerful, affordable and scalable. Our...