Banking Assistant

Ausure Unified Insurance Brokers - Gatton
Banking Assistant

Are you an enthusiastic and detail-oriented individual with a passion for the financial industry? We are seeking a dynamic Banking Assistant to join our team at Ausure Unified Insurance Brokers (Suncorp Bank Agency) in Gatton, QLD. This is an excellent opportunity for someone who is customer-focused, organized, and eager to grow within a reputable financial institution.

Key Responsibilities:

Customer Service:

• Provide excellent customer service to clients, addressing inquiries and resolving issues in a timely and professional manner.
• Assist clients with account-related transactions, inquiries, and account maintenance.

Transaction Processing:

• Process various banking transactions, including deposits, withdrawals, transfers, and payments.
• Ensure accuracy and compliance with banking policies and procedures.

Documentation and Record-Keeping:

• Maintain accurate and organised records of customer transactions and account activities.
• Assist in preparing and updating customer account documentation.

Product Knowledge:

• Stay informed about the bank's products and services to effectively assist customers in choosing the best options for their financial needs.

Team Collaboration:

• Work collaboratively with other team members to achieve team goals and uphold a positive and supportive work environment.

Qualifications and Skills:

• Previous experience in banking or a related field is preferred but not mandatory.
• Excellent communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Basic knowledge of banking products and services.
• Ability to adapt to a fast-paced work environment.
• Proficiency in computer applications and banking software.

Education:

• High school diploma or equivalent. Additional education in finance or related fields is a plus.

Remuneration & Future Outlook

The remuneration package will be discussed with individual candidates and will vary depending on experience.

This is an entry level role, however there are opportunities to progress to work in our insurance brokerage business for the right candidate.

How to Apply:

If you are a motivated individual with a passion for providing exceptional customer service in the banking sector, we encourage you to apply. Please submit your application and a cover letter outlining your relevant experience.

Applications close Sunday, 31/08/2025. If you are interested in applying, please apply online via SEEK. Include your CV and covering letter detailing your interest in the role.

Only successful applicants will be contacted.

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