Lending Support

7 hours ago

Paddington Queensland Australia Connective Broker Services Pty Full time $60,000 - $80,000 per year

The Business

Connective is Australia's largest and most innovative mortgage and asset finance aggregator and the preferred choice for leading brokers. With award winning products, our unparalleled proprietary software and exceptional customer support, we are driven to be the business partner that brokers can't imagine doing business without. With a strong and vibrant culture, we are the employer of choice for exceptional and dynamic professionals.

The role

The purpose of this role is to support Connective brokers and the Connective Lending White Label field team with all things Connective Lending.

Responsibilities include:


• Handling all incoming enquiries ensuring any issues or complaints are followed up and resolved in a timely manner.


• Providing prompt and professional service to brokers, external customers, Funder BDM's and Connective's internal sales team.


• Calling brokers to establish relationship and offer support as needed.


• Working closely with the Connective Lending Manager, Sales & Support and Connective Lending Field team to plan and execute Connective Lending acquisition, growth and retention strategies.


• Representing the Connective Lending White Label brand at Connective & Industry Events.


• Updating and administrating tasks within Dynamics.

The Person

As an exceptional communicator and innovative problem solver, you pride yourself on exceeding your customer's expectations and providing them with solutions to help their business grow and prosper. You enjoy working with others, especially in a consultative and collaborative way, and have the interpersonal and influencing skills to support this.

You will also have:


• Demonstrated experience in a relevant sales/loan administration role (financial services industry preferred).


• Experience in providing customer service and support/processing.


• Experience using a CRM System (Microsoft Dynamics preferred).


• Thorough residential credit knowledge.


• Strong lending knowledge with the capability to interpret products and policies and confidently discuss deals.


• A certificate IV in Finance & Mortgage Broking or equivalent (preferred).


• Experience using a CRM System (Microsoft Dynamics preferred).

The Benefits

As a valued part of the Connective team, you will be rewarded with:


• A vibrant and supportive team culture.


• Attractive remuneration package.


• Access to various learning platforms to support your professional development goals.


• Benefits such as paid birthday leave; employee lifestyle benefits program; work/life balance and EAP.


• Work from our modern office in Paddington, Brisbane QLD

To Apply

Please copy and paste the following link and click on the Apply now button in the top right corner.

Please include a resume and a short video explaining your suitability for this position. To record your video, click on the Record your video now button.

All applications will be handled with strict confidentiality. For further information, please visit

Email us at for the Position Description or for any further assistance.

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