Rental Sales Officer

2 weeks ago

Townsville, Queensland, Australia Enterprise Full time $40,000 - $60,000 per year

Enterprise Rent-A-Car is seeking full-time Rental Sales Officers to join our Townsville Airport team. The position will be part of a rotating roster, that includes working weekends. Car rental experience is not required; any applicant with a customer service or retail sales background should apply

About the role

Primary responsibilities include:

  • Customer Service at our Car Rental Counter
  • Handle bookings and all customer phone enquiries
  • Checking & cleaning/washing (exterior/interior) of vehicles before and on return of rentals
  • Cross-sales

About You

The ideal candidate will be enthusiastic with a positive and professional attitude and will have the following skills and attributes:

  • Adaptive verbal and written communication
  • Outstanding Customer Service
  • Ability to identify customer needs and make sales
  • Ability to learn and operate our point-of-sale software
  • Strong attention to detail
  • Organisation skills and ability to multi-task in a fast-paced environment
  • Flexibility with a willingness to learn and adapt
  • Ability to follow processes, procedures and maintain documentation

Employee Benefits

  • Hourly Pay plus overtime and shift loadings
  • Earned Wage Access - access your earned wages instantly between paydays
  • Ongoing training and development - utilise our global network's wealth of knowledge
  • Incentive scheme for sales achievements & excellent customer service results
  • Employee and "family & friends" discounts on car rentals globally
  • Access to hundreds of discounts and offers on health insurance, gym memberships, home loans, movie tickets and much more
  • Various avenues of assistance are available to help you achieve your career goals via external training programs and professional development courses

All applicants must hold a valid Driver's Licence. The successful applicant will also be required to submit a Traffic History before commencement.

Job Types: Full-time, Permanent

Pay: From $26.55 per hour

Benefits:

  • Employee discount
  • Referral program
  • Travel reimbursement

Licence/Certification:

  • Australian driver's licence (Required)

Work Location: In person

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