Senior ServiceNow Developer

We are seeking a Senior ServiceNow Developer with particular experience in Security Incident and Vulnerability Response to join Kinetic IT's national Service Automation Practice – this is a key role in delivering successful Security and Risk solutions that enhance our customers' operational efficiency and cyber resilience with ServiceNow.

Collaborating with other technical experts to lead complex implementations and integrations, you will apply your specialist skills primarily to Vulnerability Response (CIS-VR) and Security Incident Response (SIR), as well as the wider development areas of the ServiceNow platform.

This is a permanent, full-time position - we are happy to accept applications from candidates based anywhere in Australia.

Key Responsibilities

• Lead the development, configuration, and implementation of solutions focused on Security Incident Response (SIR) and Vulnerability Response (CIS-VR) within ServiceNow.
• Manage enhancements to existing security modules and oversee platform upgrades, updates, and patching, with a security lens.
• Implement and integrate complex customer security and risk requirements into effective technical solutions using our business standards and methodologies.
• Lead customer-facing workshops to facilitate project scoping for security-focused ServiceNow engagements.
• Provide technical oversight and mentorship to other developers, including conducting comprehensive system, functional, and automated testing.

Required Skills and Experience

• Hold current Australian Citizenship, with ability to gain required federal government security clearances.
• Deep, proven experience with configuration and development within ServiceNow Security Operations (SecOps), specifically Vulnerability Response (CIS-VR) and Security Incident Response (SIR).
• Possess a micro-certification in CIS-Vulnerability Response (VR) or CIS-Security Incident Response (SIR) and/or have a deep, demonstrable understanding of these areas.
• Relevant certifications, such as ServiceNow Certified Implementation Specialist or ServiceNow Certified Application Developer.
• Excellent problem-solving skills and the ability to work collaboratively in a fast-paced environment.
• Strong communication and interpersonal skills to effectively engage with security and technical stakeholders.

About Kinetic IT

Kinetic IT is a leading Australian IT services provider specialising in Intelligent Workplace, Cloud, Cyber Security, Digital Infrastructure and IT Service Management. We are unlocking the potential of technology to enrich lives of Australian communities.

For more than 25 years, we've partnered with some of Australia's most important organisations, helping them deliver essential services relied upon by our communities including government, critical infrastructure, education, law enforcement, defence, emergency services, utilities, and transport.

Be You, Create the Future

We value individuality and foster an inclusive culture where you're safe to be your best, real self. We tackle challenges together, celebrate success together, and make sure everyone feels valued, supported, and proud of the work they do.

As an equal opportunity employer, we welcome people of all abilities, backgrounds, cultures, and genders. We're proud to be an Indigenous and Veteran-friendly employer.

The Kinetic IT Difference

• Growth-focused culture – Formal training, mentoring, vendor exam support, communities of practice and regular development reviews.
• Advance your career – Access new roles via our internal 'Opportunity Marketplace' careers hub.
• Flex your work – Hybrid options, flexible hours, mobility and part-time roles (customer needs permitting) and a variety of leave options (including paid parental leave and purchased leave) to suit your needs
• Celebrate together – Social events, cultural celebrations, end-of-year functions, DEI belonging events and more.
• Wellbeing matters – Health and wellness resources and events, free skin and health checks, free flu shots, tailored leave and support options, free and confidential EAP and access to Fitness Passport.

How To Apply

Work with us as we bring technology to life. Apply today or send your CV direct to

You can learn more about our culture and crew online