Retail Manager

4 days ago

Cannington, Western Australia Diy Drip PTY LTD Full time $70,000 - $120,000 per year

Diy Drip is a Perth-based jewellery brand, and we're opening our first permanent store at Westfield Carousel We're looking for an experienced, self-motivated Retail Manager to lead our team, oversee day-to-day operations, and create a welcoming shopping experience.

This is an exciting opportunity to step into a leadership role with direct support from the owner and help shape the future of Diy Drip's retail experience.

Start: Training commences end of September

Wage: Base $70,000 per year (full-time) + applicable penalties and bonuses

Hours: 40hrs/week — Tue–Fri 9am–6pm, Sat 12pm–5pm (Sun/Mon off) (flexible)

Location: Westfield Carousel

Key Responsibilities

  • Lead, train, and motivate the retail team to deliver excellent customer service.
  • Manage staff scheduling, including coverage for pop-ups.
  • Oversee daily store operations, cash handling, and customer service standards.
  • Receive and process stock, ensure the store is fully replenished, and maintain visual merchandising standards.
  • Monitor inventory through monthly stocktakes and implement theft prevention practices.
  • Track sales and KPI reports (for reporting purposes only, no individual sales targets for staff) and use insights to improve overall store performance.
  • Support brand activity through light content creation (e.g. Instagram stories, staff reels).
  • Foster a positive team culture, including quarterly team meetups.

Requirements

  • 2–3 years retail management experience (fashion, jewellery, or lifestyle preferred).
  • Strategic thinking with strong leadership, organisation, and communication skills.
  • Confident in rostering, staff training, and performance management.
  • Knowledge of stock control, loss prevention, and visual merchandising.
  • Comfortable in a fast-paced retail environment with hands-on responsibility.
  • Skilled in managing customer service emails and maintaining a professional communication style.
  • Passionate about jewellery, fashion, and creating great customer experiences.

Salary & Benefits

  • $70,000 annual wage (full-time) + applicable penalties and bonuses
  • Employee discount on Diy Drip jewellery.
  • $200 annual Diy Drip voucher.
  • Work laptop provided for store management duties.
  • Access to paid skills training workshops.
  • Growth opportunities as Diy Drip expands into more stores and pop-ups.

Why Join Diy Drip?

This is your chance to lead the launch of a Perth-based brand's first permanent store and make a visible impact. You'll be supported directly by the owner with one-on-one guidance, while building and leading a team in a role with plenty of room to grow. Apply now

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