Assistant Resort Manager

6 days ago


Grand Mercure Basildene Manor, Australia Travel + Leisure Co. Full time $104,000 - $130,878 per year

We Put the World on Vacation

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

GO CHANGE THE FUTURE

At Travel + Leisure Co., you'll be part of a team that believes change can lead to exciting new destinations

We are seeking a dynamic and motivated Assistant Resort Manager to join our team in Basildene. This is a fantastic 'hands on' opportunity for an professional with proven operational knowledge and experience as well as the ability to effectively interact with and service guests.

How You'll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

  • Professional development funding
  • Discounted hotel stays across Australia, Fiji, New Zealand
  • Subsidised private health cover upon successful completion of probation
  • Birthday leave

How You'll Shine

To be successful in this role, you will have:

  • You will be a Customer Experience superstar with a passion for creating personalised and memorable holiday experiences for our Club owners and guests through meaningful conversations
  • Proven experience in leading and engaging a driven team to provide an optimal Customer Experience in a resort environment
  • Operational knowledge and experience in all hotel departments with a strong focus on rooms divisions
  • Ability to build strong relationships with key internal and external stakeholders
  • Eye for detail and an analytical mind
  • Ability to assist in developing budgets and make sound decisions to ensure the hotel operates efficiently
  • Effective leadership, organisational and interpersonal communication skills
  • An open door policy with the ability to train, coach, counsel and develop employees
  • Ability to work a flexible schedule, including nights, weekends, public and school holidays

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.


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