Administration Support Officer

2 weeks ago


Sydney, New South Wales, Australia Department of Education Full time $84,659 - $92,701

Administration Support Officer

Clerk 3/4 (ID 7175)

At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.

  • Temporary Full-Time to June 2026
  • Location: Parramatta with flexible working arrangements available
  • Salary $84,659 to $92,701

About the role

  • Work in a collaborative and fast paced team, you'll play a key role in day-to-day diary management and administrative support.  
  • You will support the Director with diary management, travel bookings and a range of other administrative tasks.
Key accountabilities
  • Provide a range of administrative and support services, including records management, routine correspondence, meeting and event coordination, to support the effective operation of the team/unit
  • Collect and compile information for, and prepare documentation and correspondence in line with quality and organisational requirements, to support information flow and inform decision making
  • Complete routine financial transactions and purchasing services, ensuring compliance with agency standards and procedures
  • Respond to enquiries, and escalate and redirect issues as required, to ensure the provision of accurate information
  • Update and maintain records and databases, complying with administrative systems and processes, to ensure that all information is accurate, stored correctly and accessible
Key challenges

  1. Delivering multiple administrative support activities and services in line with agreed standards, timeframes and milestones, given tight timeframes and the need to maintain accuracy and attention to detail

Primary purpose of the role

The Administration Support Officer provides support to the Director Tertiary Policy to facilitate the operation of the unit.

For further information please clickhereto view the role description

About you

  • You enjoy working in a fast paced, collaborative team and liaising with internal and external stakeholders.
  • You're an organised and self-motivated individual with experience in dairy management and responding to emerging needs and changing priorities.
  • You'll be using your knowledge of a range of software applications including Microsoft applications (outlook, excel, teams and one note), and TRIM content manager record keeping,
  • Knowledge of and commitment to implementing the Department's Aboriginal Education Policy and upholding the Department's Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential requirements of the role

  • Demonstrated understanding of and commitment to the value of public education.

Benefits

  • Flexible working arrangements
  • 35 hour working week
  • Competitive, salary sacrificing, employer's contribution to superannuation and annual leave loading
  • Flex Leave entitlements, generous holidays & leave conditions
  • Opportunities for advancement and mobility across the Department to support your career growth

How to apply

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role.

Please refer to the Applicant's Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.

All other applicants please submit your application by clicking 'Apply Now'.


Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

As a condition of employment, successful candidates who have not previously worked for the department will be required to provide a current Working with Children Check (WWCC) Clearance number. This option would allow the WWCC to naturally expire without further communication needed with the employee. The employer obligations under the WWCC would apply for duration of the WWCC's validity (up to 5 years)


Closing date Friday 5th September at 11:59pm.


For role enquiries please contact Anna Yusef on and for recruitment process enquiries please contact Julie Nguyen at


We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team () or visit NSW Department of Education Diversity and Inclusion.


A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.


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