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Customer Service Roles
2 weeks ago
Empathy - Adaptability - Respectful - Clear communication skills - Patience
Does this sound like you?
We are looking for an outstanding candidate who possesses these qualities to enter the rewarding world of Employment Services.
As an Employment coach, you will play a pivotal role in helping customers find suitable employment and assist them in overcoming challenges they may be facing on a personal and/or professional front.
We have multiple full time and ongoing positions available at our Geraldton site.
Ongoing support, mentoring and training will be provided to all staff.
Your amazing people skills will see you:
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Coaching and mentoring on employability skills
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Finding job opportunities
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Referring customers to external support networks where necessary
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Accurately documenting customer information within Workskil Australia and Government systems
You'll also have:
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Excellent communication and interpersonal skills
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Working independently and as part of a team
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Ability to achieve individual targets and work to clearly defined KPIs
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Strong administration skills and IT literacy, including data entry, Word, Excel and Outlook
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Attention to detail and ability to work under pressure
Benefits
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Attractive Salary
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Wellbeing Day (Work a 9-day fortnight)
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Salary Packaging options
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Parental Leave
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Career Progression
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Leadership Training
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Transforming lives is at the heart of what we do
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Caring Culture
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Diversity & Inclusion
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Investing in your career development through training and development
Remuneration
A competitive salary will be negotiated commensurate with skills and experience. As Workskil Australia is a public benevolent institution, we can also offer a portion of the salary through tax effective salary packaging.
About your Application
Please include both a resume and a cover letter. Your cover letter should outline your suitability for the role by addressing the key selection criteria. For ease of upload, we encourage you to combine the two documents into one file as a PDF or Word document. Only complete applications will be considered. Before an employment offer is made, candidates must provide authority for a Federal Police Clearance and any other checks that may be required for the position.
To learn more about working at Workskil Australia, head to
We are actively looking to fill this role and reserve the right to shortlist and interview applicants whilst this advertisement is open so encourage you to submit your application at your earliest opportunity.
Workskil Australia is an inclusive, equal opportunity employer and we particularly welcome applications from Aboriginal and Torres Strait Islander people, applicants from culturally and linguistically diverse backgrounds and applicants who have a disability. We deliver a range of employment and community services to children, young people and their families and are committed to creating a safe environment for children and young people in the delivery of these services.
