Customer Administration Officer

• Salary $ $43.92 per hour (Stream A, Level 2 - 3)
• Nominally 26 hours per fortnight (working Mondays & Fridays)
• Up to 14.5% super in accordance with Council Policy

Part Time Customer Admin Officer – Moranbah

As a progressive employer of choice, we know that flexible work arrangements, employee benefits and workplace recognition is important to our people, and we strive to deliver a team culture where staff feel valued and accommodated. Now is the time to join this team

An exciting opportunity exists for a permanent part-time Customer Administration Officer to join our team in Moranbah. Located approximately 200km inland from Mackay, Moranbah is a small mining community that has a strong community focus, and prides itself in its rich history and various recreational activities. Local families deeply value the town as a great place to raise children in a safe and secure environment; one that people from all walks of life flock to.

Reporting to the Team Leader - Customer Administration, this position provides customer service, administrative and financial support to the Water & Waste Directorate.

To be successful in this position, you will:

• General knowledge of or the ability to rapidly acquire knowledge of departmental policy and procedures.
• High-level administrative skills, including previous experience in word processing, spread sheeting, data entry, drafting of correspondence, photocopying and general office duties.
• Customer service skills, including experience in the documentation and following up on un-actioned requests.
• Demonstrated interpersonal and communication skills, with the ability to liaise with both internal departments and external stakeholders.
• Proficient in the use of MS applications, including MS Word, Excel and Outlook, to produce effective outcomes relevant to the work area.
• Good organisational skills, including the ability to set priorities and workflows.
• High level computer skills with experience with computer-based timesheets, invoices and rosters.

If you are successful in this position, you will receive:

• Salary $ $43.92 per hour (Stream A, Level 2 – 3)
• Nominally 26 hours per fortnight (working Mondays & Fridays)
• 5 weeks annual leave @ 17.5% loading (pro rata)
• Up to 14.5% super in accordance with Council Policy
• Discounted Corporate Health Cover through multiple providers with competitive extras and coverage benefits
• Access to free sessions with Gryphon Psychology in accordance with our Employee Assistance Program
• Amazing opportunities to further your intended career path by way of succession planning, career development opportunities (e.g., upskilling through education, qualifications, etc.)
• Active Social Club, and much more

For more details on this exciting position contact the Team Leader – Customer Admin during business hours: Michelle Hall: or email

To submit your application, please click 'Apply Here.' Alternatively, please send your cover letter and resume to , ensuring your cover letter addresses:

• What your motivation is for applying.
• Willingness to relocate (if not based within the Isaac Region).
• Why you believe you could fulfil this position.

BEFORE YOU APPLY: Please visit to review the details position description. This will provide you with essential information about the role and ensure it aligns with your qualifications and career goals.

Applications Close: Sunday 14 September 2025

IRC has the right to commence the recruitment process prior to the closing date.

Isaac Regional Council is an equal opportunity employer. Aboriginal and/or Torres Strait Islander people and disadvantaged job seekers are encouraged to apply.

Only people with the right to work in Australia may apply for this position.