Team Leader

11 hours ago

Mackay, Queensland, Australia The BUSY Group Full time $100,000 - $120,000 per year

Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.

About BUSY Ability...

BUSY Ability is part of The BUSY Group, a not-for-profit organisation presenting over 45 years' experience in its' field. BUSY Ability enables people with a disability and people with a lived experience of the justice system to realise their full potential through participation in meaningful employment. Engaging in communities across Northern NSW, ACT, Victoria, North QLD, South East QLD including Gold Coast and Brisbane.

The BUSY Group is an Equal Employment Opportunity organization and is committed to achieving a diverse workforce. We strongly believe in an inclusive workforce and encourage applications from people with disabilities, First Nations People and people from culturally diverse backgrounds.

A bit about the role...

As a Team Leader, you'll be the heartbeat of your sites—leading up to 10 staff, coaching performance, and jumping in to support whenever needed. Think of yourself as a mentor, problem-solver, and energiser all in one, driving outcomes that matter.

Why you'll love this role?

  • Lead, coach, and empower a team to smash their KPIs and grow professionally
  • Keep the site running smoothly and make a real difference in people's lives
  • Be a key player in performance, compliance, and community engagement
  • Thrive in a values-driven workplace that celebrates success and innovation

This position is full-time, fixed-term role until June 2030 with possibility of extension, based in our Aitkenvale or Mackay office. Working hours 8:30am-5pm in office, Monday to Friday.

BUSY Benefits…

  • Competitive salary: Circa $94k + super + NFP salary sacrifice
  • Training and Professional development commitment
  • NFP Salary Packaging (up to $15,900 per year) PLUS meal and entertainment card
  • Career progression and internal transfer opportunities
  • BUSY Benefits program
  • Employee Assistance Program
  • Paid Parental Leave, Retail Discounts, Annual My BUSY Day

A bit about you…

  • 2–5+ years of experience leading teams across multiple sites in the employment services industry
  • Strong people skills—empathetic, organised, and a clear communicator
  • Valid Working with Children Check/Blue card with National Crimcheck with no disclosable outcomes

Next steps...

This role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role.

The BUSY Group is an organisation that prioritises the safeguarding of children and all vulnerable people by actively adopting strategies that embed a culture of zero tolerance for abuse of any kind. The appointment of successful applicants will be subject to satisfactory employment screening including criminal history and relevant working with children checks.

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