Strategy and Operations Lead

Help us use technology to make a big green dent in the universe

Kraken powers some of the most innovative global developments in energy.

We're a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.

It's a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.

What we do: Kraken is at the forefront of revolutionizing the global energy sector. We build the most AI-driven, innovative, forward-thinking platforms for customer and energy management. Our cutting-edge technology empowers utilities worldwide to deliver cost-effective, exceptional customer experiences and optimize energy resources.

Why we do it: Kraken is powering the next wave of innovation in the energy industry because we need a more sustainable future energy system. We need to not just think about our future, but build for it. Now.

Why it matters: The energy sector is changing fast and Kraken enables our energy clients to lead this shift while enhancing their operational effectiveness. The accelerated adoption of the platform across distribution utilities means we need someone to help drive our push into this new product vertical.

About the role

As the Strategy and Operations Lead, Kraken Distribution, you will play a pivotal role in shaping the strategic direction of a new product and successfully bringing our innovative solutions to distribution utilities, globally. 

You will work cross-functionally, collaborating closely with the General Manager, Kraken Distribution, bridging the gap between strategic vision, practical execution, and market success, to help ensure our operations are scalable, efficient, and aligned with our long-term goals. 

This is an individual contributor role with clear opportunities to take on line, account and P&L management responsibilities as Kraken grows.

Your work will directly contribute to our ability to deliver a seamless and powerful experience to our customers and partners worldwide, and play a key role in our mission to make sustainable living accessible and affordable.

What you'll doStrategic Planning & Execution: Collaborate with leadership to define and refine strategic priorities for Kraken Distribution, translating them into actionable operational and go-to-market plans, and oversee their successful implementation across global markets.Go-to-Market Delivery: Lead the end-to-end development and execution of comprehensive go-to-market strategies Kraken Distribution. This includes: Conducting market and prospect analysis, developing our differentiated value proposition, defining competitive positioning, pricing strategies, and orchestrating launch plans in close collaboration with marketing, sales, and product teams to ensure successful adoption and market penetration. Operational Excellence: Identify opportunities for process improvements across our distribution business operations. Automate workflows and implement best practices to enhance efficiency and improve service delivery for our utility clients.Cross-functional Collaboration: Partner closely with Marketing, Sales, Delivery, Product, and Engineering teams to ensure alignment, remove roadblocks, and facilitate the successful launch, scaling, and market adoption of Kraken Distribution.Project Management: Lead complex strategic, operational, and go-to-market projects from conception to completion, ensuring projects are delivered on time, within scope, and meet desired outcomes.Problem Solving: Proactively identify operational challenges, market barriers, and systemic issues, design creative solutions, and lead efforts to resolve them effectively.What you'll need5+ years of experience in strategy, operations, go-to-market roles, management consulting, or a similar analytical and execution-focused role, with a strong preference for experience within the energy, utilities, or related technology sectors.Proven experience in a leadership role, with a strong track record in strategic planning and operational execution.Demonstrated success in leading and implementing complex projects that drive significant business impact, including developing and executing successful go-to-market strategies for new products or market entry.

Skills:

Exceptional analytical and problem-solving abilities, with a strong aptitude for breaking down complex issues and developing practical solutions for both operational and market challenges.Proven ability to think strategically while maintaining a strong focus on operational detail and market execution within a technology product context.Strong leadership, negotiation, and excellent communication and interpersonal skills, with the ability to influence and collaborate effectively across all levels of an organization, including external partners.Demonstrable expertise in SaaS businesses (e.g., value drivers), ideally with a focus on CRM or energy technology platformsStrong project and program management skills, including the ability to manage multiple priorities and deadlines in a dynamic environment.Proficiency in data analysis tools (e.g., Excel, SQL, BI tools) and comfort working with data to inform strategic and go-to-market decisions

Location & Travel:

Preference for Melbourne-based candidates, or a willingness to regularly travel to Melbourne for team collaboration.Ability to travel frequently to meet potential clients across Australia and New Zealand (ANZ), as well as globally as required.Our CultureKraken is at the forefront of innovation in the energy industry - and our success is driven by our people.

To thrive at Kraken, you'll be someone who:

Is passionate about helping clients - because without them, we don't existIs excited by technology - we're a tech company disrupting the energy sectorCares deeply about sustainability - accelerating the shift to a greener world is what we're here forStays open-minded, flexible, and adaptable - we're constantly growing and evolvingMakes decisions with confidence, even in ambiguityIs supportive of others and fosters a team-first mindsetIs approachable, collaborative, and fun to work withChampions inclusivity and values diverse perspectivesStays resilient and steady under pressureBelieves in big ambitions - and small egos

If you are a visionary leader passionate about transforming the energy sector through strategic innovation and successful go-to-market execution, we encourage you to apply

If this sounds like you then we'd love to hear from you.

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

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