Telesales Consultant

A career at ACM is more than just a job. It's a career that grows with your lifestyle.

As Australia's leading regional media organisation, we offer meaningful careers across metro and regional communities. From journalism and digital innovation to commercial strategy, our people are passionate about work that keeps communities strong, informed, and connected.

About Us

With over 180 years of history, ACM's network includes iconic mastheads like The Canberra Times, Newcastle Herald, and Bendigo Advertiser. We operate across digital platforms, newspapers, magazines and events. Our people are united by purpose and driven by impact, delivering trusted local journalism and storytelling that matters to the communities we serve.

Locally, The Launceston Examiner is the trusted source for news, sport, entertainment and lifestyle across Northern Tasmania. Our audience relies on us to inform, connect and inspire — both in print and online.

About the Role

We have a permanent full-time position available to join us as a Telesales Consultant in our Launceston office. This is a front desk, customer-facing sales position with a wide range of duties — no two days are the same.

Some of your key responsibilities include:

• Sharing reception duties and office administration, including banking
• Assisting customers with their advertising needs
• Calling customers and offering our products
• Creating ads to customer specifications

Our ideal candidate is someone who loves to speak with customers and is able to assess their advertising needs to deliver the best products to help grow their business. We are a fast-paced environment, so you must be able to think on your feet and learn new things quickly. Excellent spelling and grammar is also required.

What You'll Bring

• Exceptional communication and interpersonal skills
• Confidence in speaking with customers both in person and over the phone
• Strong organisational skills and attention to detail
• Ability to work in a fast-paced environment and adapt quickly
• Proficiency in spelling, grammar and written communication

Why You'll Love Working Here

• 18 weeks paid parental leave (after 12 months of service)
• Study support for work-related courses and qualifications
• Exclusive employee benefits via Flare and CommBank, including novated lease and exclusive offers for banking matters
• Discounted health insurance and free, confidential EAP, available to you and your immediate family
• Paid volunteer leave (up to 3 days per year) to support causes you care about
• Corporate partnerships that support your wellbeing
• Competitive remuneration and benefits
• Career development and progression opportunities
• A friendly and supportive work environment

Want to know what it's like to work at ACM?

Hear from our fantastic Sales Manager, Joshua Yeo on what life is like at ACM.

Listen to Kathy Sharpe, the editor of the Illawarra Mercury, on her rewarding career at ACM so far

Ready to Grow with Us?

Click Apply and start your next chapter with ACM.

Find us on the following platforms ACM Careers | LinkedIn

We advocate Diversity and Inclusion

ACM embraces all aspects of diversity and inclusion and are committed to creating a workplace which reflects the incredibly diverse customers, audiences and communities we serve. Candidates from all backgrounds will receive equal consideration for the opportunity they apply for.

Disability Accommodation

For individuals who need assistance at any point in the application and interview process please contact the ACM Jobs team via email -