Store Manager

One of a Kind Community Support Association

Store Manager

About The Job

One of a Kind Community Support Tamworth is looking for a talented Store Manager who loves retail, recycling, working with and leading staff and volunteers, and loves waking up each day with a passion for making a difference in their community. Take ultimate accountability to drive and lead growth whilst providing an inspiring in-store experience for our wonderful team, customers, and community members.

You will have knowledge, skills, and experienced in retail and community sectors including:

• Retail and Recycling Management or a similar industry sector.
• Leading, growing, and developing a team of employees and volunteers.
• Building and supporting our volunteer workforce and engaging with the local community.
• Ensuring extraordinary customer service is provided every day, in every interaction.
• Embedding exceptional operational and visual merchandise standards.
• Role-modelling a 'safety first' culture in our store.
• Planning and managing the financial performance of the store.
• Use of Social Media in retail and community formats to advance the store.

About You

Previous experience in a similar industry, while highly regarded, is not essential. What is essential is your people and team leadership, your passion and proven ability to deliver outstanding results in a mainstream and rewarding retail environment. You will be a high energy, hands-on individual and will bring your proven track record in providing extraordinary customer service to the role. Importantly, as someone known for your integrity, you will also be comfortable aligning to positively support and impact the lives of others through your personal and career efforts.

To be successful in this role you must possess excellent people leadership and management abilities. You will be an outstanding written and verbal communicator with strong people skills. Solid technical skills and experience using retail and Microsoft system experience, highly regarded.

What We Offer

As a registered NFP we offer our new Store Manager real and meaningful benefits such as:

• GRIA Level 8
• No weekend roster
• NFP Salary Packaging (up to $15,900)
• Phone & Motor Vehicle Allowance
• Twelve percent Superannuation
• Four weeks annual leave
• Store discount
• Purpose driven career with positive social and sustainable community outcomes
• Employee Assistance Program
• An inclusive culture of dedicated, enthusiastic, and professional team members
• Positively supporting and impacting the lives of others through your career contribution

About Us.

It's simple. We value and respect all our stakeholders including volunteers, donors, customers, staff and Association members. We value all individual and community donations made available to us. We choose to offer our generous donations to customers at their recycled value. We choose to be the preferred Op Shop and Recycling Facility of choice in the Tamworth region with strong community support, and with sustainable environmental values and outcomes. See us on Facebook at One of a Kind Community Support.

How To Apply

If you are excited by this unique opportunity, the above Store Manager sounds like you, we would love to speak to you.

If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current Resume and a cover letter addressing the Selection Criteria below which details your skills, knowledge, experience and personal qualities for the role of Store Manager.

SELECTION CRITERIA

1. Retail and/or Recycling Management or a similar industry sector.
2. Leading, growing, and developing a team of employees and volunteers.
3. Building and supporting our volunteer workforce and engaging with the local community.
4. Ensuring extraordinary customer service is provided every day, in every interaction.
5. Embedding exceptional operational and visual merchandise standards.
6. Role-modelling a 'safety first' culture in our store.
7. Planning and managing the financial performance of the store.
8. Use of Social Media in retail and community formats to advance the store.

Applications will close Friday 21 November 2025.