SD WAN Implementation Architect

2 weeks ago

Sydney, New South Wales, Australia TPG Telecom Full time $90,000 - $120,000 per year
This opportunityResponsibilities
  • Work with customers to document detailed configuration requirements, and create a low level design documents
  • Lead workshops and engagement with customers to discuss key technical and operational aspects of the TPG solution, including the migration/cutover strategy and integration with third party solutions/networks/systems.
  • Manage the implementation of the customer's solution in accordance with the agreed plan.
  • Create configuration templates and standards for use throughout the deployment, and brief the service delivery engineers on the solution to enable the efficient delivery of individual services.
  • Take technical ownership of design and technical deployment escalations and work with internal stakeholders across engineering, logistics, products, support and service delivery to resolve them.
  • Act as the provisioning SME on key vendor platforms such as Fortinet SDWAN and Cisco Meraki.
  • Creation of the managed services delivery and support playbook, to guide customer deployments and document the expected customer experience. The playbook will be used as a repeatable way to deliver complex solutions to customers.
  • Work within the operations team to capture learnings and feedback from each customer deployment, and embed process improvements into the operations function.
Knowledge and experience
  • The successful candidate for this role will most likely have a background in IT Network design, ideally with experience in SD WAN.
  • Significant experience in a lead delivery engineer / solution architect role in a carrier or managed service provider environment.
  • Experience and formal certification in vendor platforms, including Fortinet and Cisco. It will be advantageous to hold advanced Fortinet certifications to NSE7 level.
  • Significant experience in SD-WAN solution and network design, with experience in creating detailed configurations whilst also having operated at the 'solution' level and have worked with customers on the deployment strategy.
  • Experience in detailed technical requirements gathering and documentation.
  • Clear communicator and able to write clear documentation and lead technical meetings with senior customer contacts.
Benefits and perks
  • Flexible hybrid way of working (from home and office)
  • 'Stay Connected Mobile' - Access to a free mobile plan
  • 'Stay Connected NBN' - Access to a free NBN 100 plan
  • 'Your Leave' - an additional 4 days of leave to be used whenever you like - every year
  • Access to TPG Learning Hub platform and internal development opportunities
  • Access to Corporate Partner Discounts

TPG Telecom

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