Guest Experience

6 days ago

Noosa, Australia INGENIA COMMUNITIES Full time $60,000 - $80,000 per year

Apply

Share

Job description

Posted Tuesday, 19 August 2025, 9:00 am

We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.

Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.

About The Location

Join the team at Ingenia Holidays Noosa; a relaxed, welcoming park nestled between the beach, national parks, and mountain-bike trails. With year-round sunshine, great facilities, and a friendly atmosphere, it's the perfect place to work while enjoying everything Noosa has to offer.

About the Position

We're looking for a dynamic team member to join us at our beautiful Noosa Holiday Park, supporting both Guest Experience and Housekeeping.

This role is all about putting the guest at the centre of everything you do; from delivering warm, genuine service at reception to helping create clean, comfortable spaces that make holidays memorable.

This position is casual, with the potential for additional hours to be picked up during peak periods.

Responsibilities

  • Deliver exceptional guest service, including check-ins, check-outs, and local area guidance.
  • Manage reservations, promote Ingenia destinations, and handle kiosk/shop stock.
  • Drive sales through upselling, guest engagement, and adherence to service standards.
  • Coordinate and run holiday activities, ensuring safety, cleanliness, and guest participation.
  • Support housekeeping and maintain accurate records for activities and guest interactions.

About You

  • Friendly, warm, customer-focused team player with a proactive attitude.
  • Holds a valid Working with Children Check (or willing to obtain).
  • Excellent customer service, sales, and communication skills.
  • Organised, detail-oriented, and able to work independently.
  • Computer literacy and confident decision-making.

Culture and Benefits

In return, we offer a competitive package, flexibility (including working from home for some roles), extensive training and development, career progression and generous reward and recognition programs including some amazing discounts at our Holiday Parks... so come join the team and apply now We look forward to receiving your application. Please note that to be considered for this role you must be able to work in Australia and provide evidence of working rights. All employees of Ingenia Communities must undergo a National Police Check.

Job details

Pay type

Hourly

Scan this QR code and apply

Download

Noosa, QLD, Australia

  • Guest Experience

    7 days ago

    Noosa Shire, Australia Ingenia Holidays Full time

    Guest Experience & Housekeeping AttendantNoosa, QLD, AustraliaPosted Tuesday 19 August 2025 at 2:00 pmWe are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and...

  • Chief Guest Experience Officer

    6 days ago

    Noosa, Queensland, Australia beBeeHospitality Full time $90,000 - $120,000

    Unlock Your Potential as a Luxury ConciergeSofitel Noosa Pacific Resort is seeking an exceptional individual to join their team as a Head Concierge. This is a unique opportunity for someone who is passionate about delivering five-star experiences and has a knack for exceeding guest expectations.Job DescriptionThe Head Concierge will be responsible for...

  • Chief Guest Experience Coordinator

    1 week ago

    Noosa, Queensland, Australia beBeeRevenue Full time $90,000 - $110,000

    Job TitleWe are seeking a highly skilled Reservations Manager to lead our reservations team and drive exceptional guest experiences.This is an exciting opportunity to join a dynamic and ambitious workplace, where every day celebrates coastal living. As the architect of first impressions, you will be responsible for delivering seamless booking experiences,...

  • Guest Experience Executive

    1 week ago

    Noosa Heads, Australia SOFITEL Full time

    **Company Description**: - Live the French way - _join **Sofitel Noosa Pacific Resort** today! Sofitel Noosa Pacific Resort welcomes guests into a world of luxury blending French Art de Vivre and local culture. We are proudly one of Australia’s leading 5 star resorts. With 176 rooms, our resort features award winning facilities and service offerings...

  • Guest Services Host

    4 days ago

    Noosa, Queensland, Australia beBeeResortAmbassador Full time $54,000 - $76,000

    Resort Ambassador Job OpportunityWe are looking for a friendly and efficient Resort Ambassador to join our Front Office team.This is an exciting opportunity for someone with excellent customer service skills to help deliver exceptional experiences for our guests.You will be responsible for welcoming and greeting guests on arrival, assisting with check...

  • Senior Guest Services Manager

    7 days ago

    Noosa, Queensland, Australia beBeeHospitality Full time

    Senior Guest Services ManagerWe are seeking a highly skilled and experienced Senior Guest Services Manager to join our team.As a key member of our front office team, you will be responsible for providing exceptional guest experiences and ensuring that every interaction with our guests is memorable and enjoyable.The ideal candidate will have a proven track...

  • Luxury Guest Services Professional

    7 days ago

    Noosa, Queensland, Australia beBeeConcierge Full time $90,000 - $120,000

    Job OverviewExperience CuratorDeliver exceptional guest experiences by crafting bespoke services and fostering relationships with local vendors.Key ResponsibilitiesGuest Experience & VIP ServiceProvide personalized support to high-profile guests, coordinating amenities and special requests with precision and warmth.Cultivate relationships with local vendors...

  • Luxury Guest Services Manager

    55 minutes ago

    Noosa, Queensland, Australia beBeeHospitality Full time $120,000 - $135,000

    Job OverviewWe are seeking an experienced hospitality professional to lead a high-energy team, curating unforgettable local experiences and delivering exceptional moments with effortless flair.The ideal candidate will be responsible for managing guest relationships, coordinating amenities and special requests, and ensuring seamless service delivery.Key...

  • Luxury Guest Journey Manager

    6 days ago

    Noosa, Queensland, Australia beBeeLuxury Full time $90,000 - $120,000

    Job OverviewThe Reservations Manager plays a pivotal role in shaping the guest journey from start to finish. At our luxury resort, we are gearing up for an exciting relaunch following a multi-million-dollar transformation, setting a new benchmark for excellence on the Sunshine Coast.This is an opportunity to join the most dynamic and sought-after workplace...

  • Guest Service Agent

    4 days ago

    Noosa Heads, Australia SOFITEL Full time

    **Company Description**: - Join_ **Sofitel Noosa Pacific Resort** today! Sofitel Noosa Pacific Resort welcomes guests into a world of luxury blending French Art de Vivre and local culture. We are proudly one of Australia’s leading 5 star resorts. With 176 rooms, our resort features award winning facilities and service offerings including the Noosa Beach...