Laundry Assistant Manager

About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
When you think about Four Seasons, we hope unparalleled luxury comes to mind. But what is luxury, really? Our answer may surprise you. To us, true luxury is a meaningful sense of belonging. It is a dedicated focus on how people want to be treated, grounded in the genuine care you experience during your stay and defined by an abundance of humanity and generosity. This starts with our passionate team, welcoming you to be the centre of our world, anywhere in the world – and always with a distinctly human touch. The views are just the beginning at Four Seasons Hotel Sydney, located at the epicentre of the historic Rocks district, sparkling Harbour and buzzing CBD. Chic rooms and suites embrace the iconic attractions just steps away, while the award-winning restaurant and street front bar are destinations unto themselves.

At
Four Seasons Hotel Sydney
, we believe that behind every crisp sheet, fresh towel, and perfectly pressed uniform is a team dedicated to excellence. We are currently seeking a passionate and detail-driven
Laundry Assistant Manager
to lead our laundry operations with precision, care, and pride.

As
Laundry Assistant Manager
, you'll play a vital role in ensuring our guests and team members experience the highest standards of cleanliness and presentation. From coordinating the daily rhythm of laundry activities to maintaining uniform excellence across the hotel, your leadership will ensure everything runs seamlessly behind the scenes.

What You'll Do
Laundry Operations

• Oversee the daily operations of washing, drying, ironing, folding, and sorting guest laundry and staff uniforms
• Ensure hygiene and safety protocols meet or exceed local Health Regulations
• Monitor and report any maintenance needs for laundry equipment promptly
• Implement cost-effective practices for chemical usage, utilities, and labor
• Collaborate with the Director of Rooms and Director of Housekeeping on audits and operational standards

Uniform Management

• Manage the issuance, collection, repair, and organisation of staff uniforms
• Maintain accurate inventory and track replacements and repairs
• Work with HR and department heads to ensure timely distribution of uniforms for new hires

Linen Management

• Assist in maintaining par stock levels of hotel linens
• Conduct stocktakes and manage third-party linen services to ensure quality and accountability

Team Leadership & Training

• Train, mentor, and supervise the laundry team to achieve productivity and service excellence
• Schedule shifts effectively to meet operational needs
• Ensure team adherence to hotel policies, safety, and environmental regulations

Guest Laundry & Special Fabrics

• Ensure high standards and timely delivery of guest laundry services
• Track all guest laundry transactions and special requests
• Assist in the upkeep of fabric furnishings including duvets, cushions, curtains, and carpets

What You Will Bring

• Proven experience in hotel laundry operations or a similar supervisory role
• Strong leadership and organisational skills
• A keen eye for detail and commitment to quality
• Excellent interpersonal and communication abilities
• Familiarity with laundry equipment and inventory management systems
• Understanding of hygiene and safety protocols

What We Offer

• Complimentary and discounted stays at Four Seasons hotels worldwide
• Staff discounts in our food & beverage outlets
• Complimentary meals while on duty
• Ongoing training and professional development opportunities

If you're someone who takes pride in creating a flawless behind-the-scenes operation and enjoys working in a collaborative, luxury environment, we invite you to apply and join the team at
Four Seasons Hotel Sydney
as a
Laundry Assistant Manager
.