Dental Receptionist

2 days ago

Waterloo NSW, Australia DentalCare Clinics Full time $50,000 - $70,000 per year

Dental Receptionist

  • Do you enjoy meeting new people?
  • Are you a natural relationship builder?
  • Can you organise a busy clinic?

We are looking for a dynamic and highly organised receptionist to join our friendly team and provide the expertise and people skills to continue with our planned growth.

Opportunity for promotion, further education and development into a management role.

A full-time role is available. Flexible hours with starts no earlier than 7:30am and and no finishes after 7:30pm.

About DentalCare Clinics

We have 2 very busy dental practices in Stanmore and Waterloo that provide the highest possible standards of care for our patients. We are planning substantial growth in the next few years and we need your help to pave the way for further success. We have already grown from a team of 4 to a team of more than 20 in a short time. This provides continuous opportunities for promotion for our dedicated people. A testament to our high standards is our numerous excellent google reviews and accreditation to the Quality Innovation Performance for both of our clinics.

About You

You are the type of person that likes efficiency, achieving high standards through collaborative management of people and be able to demonstrate a willingness to further develop and learn, both for you and the team. You are organised and one step ahead of the game, because you know how to prioritise and stick to the plan.

Key Responsibilities:

  • Creating an empathetic and welcoming impression for our patients.
  • Coordinating the appointment books of a busy clinic to maximise clinician utilisation.
  • Customer facing skills and ability to deal successfully with enquiries.
  • Handling patient documents and payments.
  • Liaising with clinicians and dental assistants to ensure smooth running of the clinic.

Skills and experience

Excellent communication skills are key to the success of this role. As is the ability to build relationships with our team and customers alike. Additionally, you should have:

  • High attention to detail.
  • Computer competent with Word and Excel skills.
  • Ability to multi-task, prioritise and work in a fast-paced environment.
  • Enthusiastic, friendly, outgoing personality.
  • Customer service experience will be highly considered.

Hours

Full-time role with flexible hours.

Other Benefits and perks

  • Training and development program with owner and external consultants.
  • Open and bright working space.
  • Attractive growth opportunities and promotion opportunities within the business.
  • Uniform provided.
  • Close to public transport.
  • Free parking on the same street.

Please include a cover letter with your resume to be considered for this great opportunity.

Job Types: Full-time, Permanent

Pay: $25.00 – $29.00 per hour

Benefits:

  • Employee discount
  • Employee mentoring program
  • Professional development assistance
  • Referral program

Application Question(s):

  • How would you rate your English language skills? (native speaker/fluent/conversational/basic)
  • What is your Australian Visa status?
  • Please list two to three days and time ranges that you could do a 5 minutes phone interview.
  • What is your expected hourly pay rate on a permanent full-time contract?

Experience:

  • Customer service: 1 year (Preferred)

Work Location: In person

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