Reception Services Officer

1 day ago

Greater Melbourne Area, Australia Victorian Department of Families, Fairness & Housing Full time

THE ROLE
The Reception Services Officer is a critical position within the office because it gives the first impression of the organisation. It fulfils a crucial role in assisting clients, the general public and other service providers with the purpose of their contact and ensuring they are provided with accurate, up to date information or referred to the right person/agency. Additional administrative duties as may be accommodated alongside the reception functions and workload.

Accountabilities Include

  • As part of a team, deliver a high quality telephone and reception counter service to clients, service providers and members of the public by maintaining a welcoming and professional manner, acknowledging all visitors and callers, respecting diversity and responding promptly to their needs in turn.
  • Attend appropriately to each individual enquiry by taking a helpful approach, establishing the purpose of the visit or call, assessing the service required and providing the appropriate response.
  • Maintain effective working relationships, liaise efficiently and professionally with all levels of staff.

How To Apply
Please open the position description to read more.
Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria. Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs )

Please apply to submit your interest in this position.

  • Reception Services Officer

    3 days ago

    Melbourne, Australia Department of Families, Fairness and Housing Full time

    **THE ROLE** **Reception Services Officer** The Reception Services Officer is a critical position within the office because it gives the first impression of the organisation. It fulfils a crucial role in assisting clients, the general public and other service providers with the purpose of their contact and ensuring they are provided with accurate, up to...

  • Reception Services Officer

    3 days ago

    Melbourne, Australia Department of Families, Fairness and Housing Full time

    **THE ROLE** The Reception Services Officer is a critical position within the office because it gives the first impression of the organisation. It fulfils a crucial role in assisting clients, the general public and other service providers with the purpose of their contact and ensuring they are provided with accurate, up to date information or referred to...

  • Reception Services Officer

    2 days ago

    Melbourne, Australia Department of Families, Fairness and Housing Full time

    THE ROLE The Reception Services Officer is a critical position within the office because it gives the first impression of the organisation. It fulfils a crucial role in assisting clients, the general public and other service providers with the purpose of their contact and ensuring they are provided with accurate, up to date information or referred to the...

  • Reception Services Officer

    1 day ago

    Melbourne, Australia Department of Families, Fairness and Housing Full time

    An exciting opportunity exists for a Reception Services Officer on a Part time - Fixed term basis within the Reception Services Team. The Reception Services Officer role is a critical position within the office as it provides the first impression of the organisation and fulfils the critical role in assisting clients, staff, visitors, contractors and other...

  • Reception Services Officer

    1 week ago

    Melbourne, Australia Department of Families, Fairness and Housing Full time

    Location: Melbourne | Eastern Metropolitan Job type: Full time Organisation: Department of Families, Fairness and Housing **Salary**: $56,271 - $72,262 Occupation: Administration/Secretarial Reference: VG/DFFH/COPL/380924 The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe,...

  • Reception Services Officer

    3 days ago

    Melbourne Eastern Suburbs, Australia Victorian Government Full time

    **Overview**: **Work Type**:Casual **Salary**: $60,295 - $77,430 **Grade**:VPS 2 **Occupation**:Administration **Location**:Melbourne - Eastern suburbs **Reference**:VG/386762A The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life. Our areas of...

  • Reception & Administration Officer

    2 weeks ago

    Melbourne, Australia Foundation House Full time

    Based in our Brunswick Head Office. Full-time ongoing position. - Free onsite parking and close to public transport options. - Salary of $81,905 + Super + NFP Salary Packaging - Based in our Brunswick Head Office. Full-time ongoing position - Free onsite parking and close to public transport options - Salary of $81,905 + Super + NFP Salary Packaging **Your...

  • Service Support Officer

    1 day ago

    Greater Brisbane Area, Australia Pinpoint Talent Full time

    12-month contract | Hybrid Working | Federal Government | Location - Stafford, BrisbaneWe are seeking an APS3 Service Support Officer to join our federal government client on an initial 12-month contract, workingIn this role you will provide front line customer service for clients accessing support services. This customer service will be provided in person...

  • Reception & Accreditations Administrator

    1 day ago

    Melbourne, Victoria, Australia Connective Broker Services Full time

    Join a dynamic, high-performing team and play a key role in creating an exceptional experience for our brokers, partners and visitors. Enjoy hybrid working arrangements and a supportive, collaborative culture.About UsConnective is one of Australia's largest and most innovative mortgage, commercial, and asset finance aggregators – and the partner of choice...

  • Reception

    2 weeks ago

    Melbourne, Australia Keegan Adams Full time

    Temp opportunity | Full time hours | ASAP start | $32 ph + super - Do you have proven reception/front desk/face to face customer service experience - Global organisation based in Melbourne CBD | Near transport This **prestigious, ASX Listed, global and growing software company** is truly a **market leader across the globe and there is no stopping...