Care Partner

• As a Care Partner, you'll play a vital role in guiding individuals through their care journey, ensuring they receive high-quality services tailored to their unique needs and goals.
• $ $ generous salary packaging to boost take-home pay
• Enjoy a stable work environment that genuinely offers a supportive work-life balance, ongoing training and development opportunities, and a range of employee benefits designed to enhance your well-being.

Are you passionate about supporting people with disability to live fulfilling, independent lives?As a Care Partner with CatholicCare Central Queensland, you'll be the key contact for clients — helping them access the right mix of supports, services, and opportunities to achieve their goals.

Join a values-driven organisation that champions inclusion, personal growth, and meaningful work.

About the role:

The Care Partner is responsible for supporting a defined portfolio of clients within the Community Care (Disability) funding stream. You'll work collaboratively with clients to maintain their health, wellbeing, and independence, while ensuring services are delivered to the highest standard.

You'll also oversee Client Service Delivery Agreements, provide guidance around funding and program options, and ensure all supports are delivered in line with legislative and quality standards.

At times, this role may assist with other funding types to ensure smooth service coverage across the organisation.

Key objectives of this role include:

Provide information, support and referrals and complete appropriate intake processes and assessments;

Develop personalised care plans with the client, which address the clients' unique care needs, and outline how services will support them achieve their goals;

Ongoing monitoring of clients' progress against the identified care goals, conducting reviews and assessments needed to ensure full support;

Collaborate with service coordinators to secure appropriate service bookings that align with clients' identified goals;

Oversee client budgets to ensure services are delivered in compliance with legislative guidelines;

Ensure clients can exercise choice and control within the framework and structure of their funded programs.

The Care Partner ensuresthat all services are provided in accordance with the standard of care as per the relevant funding body as articulated in the relevant program manual.

This position may be required at times to assist other funding types (when staff coverage is required).

What we are looking for:

Essential:

Minimum two (2) years' demonstrated experience in care management, working within the Disability, Aged Care or broader Community Care sectors;

Demonstrated experience supporting individuals through the development of care goals and personalised care plans; and

Current Driver's license (QLD).

Desirable:

Formal training in Case Management through a recognised course/program.

Core Competencies

High level of verbal and written communication skills, enabling clear and effective interaction with clients, families, and stakeholders, including those with limited capacity;

High level of accuracy in managing client records, contracts, and financial documentation;

Sound level of problem solving and decision making to identify client needs and make informed decisions in line with ethical standards and corporate policies and procedures;

Sound level of practical application of the cultural, religious and individual differences of clients and the families / supporters;

Sound level of competency in developing and implementing sales strategies to attract new clients and expand service offerings; and

Demonstrated ability to provide exceptional client experience through responsive service and continuous improvement.

Why join CatholicCare?

CatholicCare (formerly CentacareCQ) is a large, vibrant and well-respected, not-for-profit organisation providing services across the Catholic Diocese of Rockhampton. From Mackay in the north to Bundaberg in the south, and out to Longreach in the Central West, our primary focus is based on our Christian Ethos and the principles of Catholic Social Justice. CatholicCare is proud to deliver services and employ our people regardless of religion, background, or beliefs.

So what's great about CatholicCare?

A values-driven organisation committed to making a difference.

Supportive team culture with mentorship and professional development opportunities.

Our people are at the center of everything we do.

We're an organisation with big plans - our 430 strong workforce continues to grow and there's no plan to stop any time soon

Access to Employee Assistance Program and wellness initiatives.

Meaningful work where you can contribute to positive organisational change.

Don't wait - Apply Now

To apply for this fantastic opportunity, please submit:

Your current resume

A cover letter addressing the key aspects of the role

Don't miss out Apply today and be part of a team at CatholicCare Central Queensland.

NB: All offers of employment are subject to the satisfactory completion of relevant screening and background checks, including an Australian Federal Police check, an NDIS disability worker screening check, and attainment of a Blue Card for working with children, prior to commencement.