Control Room Operator

9 hours ago


Melbourne, Victoria, Australia Securecorp Full time $60,000 - $90,000 per year

About Securecorp

At Securecorp, we pride ourselves on being a successful, progressive, and award-winning company. We deliver top-notch security, cleaning, electronics, and monitoring services nationwide across various sectors, including retail, major events, corporate sites, aviation, and more. Our commitment to reliability, integrity, and results drives our mission, and we are dedicated to providing stability, growth, and development opportunities for all our valued employees.

About the Opportunity

Securecorp is thrilled to offer exciting opportunities for Full-Time or Casual Control Room Operators to join our dynamic team located at either Parkville & Melbourne**

We are seeking an experienced Control Room Operator with a minimum of 2 years' experience in a fast-paced, high-pressure environment. The ideal candidate will have hands-on experience with systems such as Gallagher, Avigilon, Genetec, Ascom, and PassagePoint.

Duties and Responsibilities

As part of our team, you will have the chance to:

  • Monitor, operate and review CCTV system.
  • Communicate and liaise with emergency services and associated internal and external stakeholders.
  • Maintaining and writing accurate security incident reports, data logs, emergency response activities and visitor logs.
  • Critically assess and respond to situations of risk adeptly and in line with standard operating procedures.
  • Operate a two-way radio communication network for security personal and manage the deployment of security personnel.
  • Access control to personnel, employees and visitors.
  • Take part in ongoing training programs and exercises.

Key Selection Criteria

We're looking for candidates who:

  • Hold a current Security Licence with a Control Room endorsement.
  • Hepatis B & Influenza Certificate (Current & Proof needed)
  • Have strong administrative skills, computer competency and excellent email etiquette.
  • Demonstrated ability to work within a fast-paced team environment and experience with Fire-Panels.
  • Knowledge across any of the following or similar software: Gallagher, Avigilon, Genetec, Ascom, and Passage point.
  • Current First Aid and CPR Certification.
  • Valid Driver's license with transport.
  • Can work collaboratively in a team or independently

Employee Benefits

  • Recognition and Rewards: Celebrate your achievements with our employee rewards and commendations.
  • Career Growth: Take advantage of opportunities for career progression and professional development.
  • Wellbeing Support: Access our Employee Assistance Program and wellbeing platform, featuring free health checks and exclusive discounts at major retailers, restaurants, fitness centres, and more (like Apple, Fitness First, Hello Fresh, Google Store, ).
  • Skill Development: Enhance your skills and knowledge through our online professional and personal programs.

Are you seeking a fulfilling, long-term career dedicated to safeguarding our communities? At Securecorp, we invite you to join our diverse team and be part of something meaningful. We prioritise Diversity, Equity, and Inclusion, believing in a workplace that reflects the richness of varied backgrounds and cultures. We welcome applications from First Nations peoples, women, individuals of all ages and LGBTQIA+ communities. Even if you don't meet all the criteria, we encourage you to apply—your unique perspective is valued. Join us in building a more inclusive future

Securecorp Protective Services PTY LTD

Private Security Business Licence S


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