Customer Service Assistant

1 week ago

Gold Coast, Queensland, Australia Beefy's Full time $45,000 - $60,000 per year

Beefy's are currently on the lookout for a Customer Service Assistant for our new Coolangatta Store.

Beefy's are a well established multi award winning business with 15 boutique Pie Bakery Stores in South East Queensland & NSW.

Our friendly team have a reputation for high quality products and excellent customer service.

For this position, previous experience is preferred in the food service/retail industry. As we are open 7 days, applicants will have Monday to Sunday availability including during school hours. The position involves working a rotating roster with a range of shifts including opening and closing shifts between the hours of 4am and 7pm. Due to the early morning start times your own transport is essential.

Duties will include:

  • Ensuring excellence in Customer Service as the number 1 priority
  • Eftpos & cash handling transactions
  • Coffee making
  • Ensuring service areas are maintained to the highest standards and store is kept clean and tidy at all times
  • Product presentation & preparation
  • Achieving store KPI's
  • Opening & Closing of store
  • Assisting the Manager with supervision of juniors

Preferred Attributes:

  • Good coffee knowledge / barista skills
  • Honest, reliable and punctual
  • A passion for exceptional customer service
  • Team players who lead by example
  • A good eye for detail and presentation
  • Ability to build strong relationships with guests & team
  • A positive attitude
  • Experienced in opening and closing procedures an advantage

Beefy's thanks all applicants for applying and advises only shortlisted applicants will be contacted.

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