Housekeeping Team Leader
1 day ago
Summary:
The Housekeeping Supervisor is a key position in the Hospitality and Tourism industry responsible for supervising and managing the housekeeping staff to ensure that guest rooms, public spaces, and back-of-house areas are clean and well-maintained.
Responsibilities:
- Assist in the day-to-day supervision of the housekeeping team
- Drive the productivity, motivation and development of all Housekeeping Team Members
- Thoroughly train the Housekeeping Team
- Ensure high cleanliness and productivity standards are met and kept in accordance with company guidelines
- Organise and allocate rooms for the rostered team members on shift
- Ensure appropriate chemical safety and Occupational Health & Safety standards and practices are maintained
- Service and clean guest rooms ensuring that rooms are presented to the hotel standard.
- Monitor labour costs and productivity output according to occupancy levels while also monitoring the room cleanliness standards through daily inspections
- Monitor and manage the Inventory and stock control of linen, cleaning supplies and amenities, re-order supplies as necessary.
- Assist the General Manager with additional tasks as requested
- Have great attention to detail and take pride in what you do
- Adhere to hotel and company policies and procedures.
What we are looking for:
- Exceptional attention to detail with previous housekeeping leadership experience
- Excellent communication, interpersonal and time management skills with a friendly and outgoing personality
- A quick thinker, who can think on the spot to ensure the day runs as smoothly as possible
- Excellent grooming and presentation skills
- Working knowledge of RMS from a Housekeeping point of view.
- Capacity to work in a very physical role
- A person who is not only a leader but also a team player, that will be hands-on in order to see their team succeed
- The flexibility to work over a seven-day rosterHigh school diploma or equivalent
- Previous experience in housekeeping or hospitality industry
- Strong leadership and communication skills
- Ability to manage budgets and inventory
- Knowledge of health and safety regulations
- Attention to detail and ability to maintain high standards of cleanliness and maintenance.
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