Membership Recruitment Officer

The Pharmacy Guild of Australia is the national peak body representing community pharmacy. It seeks to serve the interests of its members and to support community pharmacy in its role delivering quality health outcomes for all Australians.

The Guild is committed to supporting and maintaining the community pharmacy model as the most appropriate and efficient system of delivering medicines, medication management and related services to the Australian public.

The 5665 community pharmacies employ two-thirds of Australia's 30,000 registered pharmacists. Across Australia, community pharmacies are the most frequently accessed health destination, with over 440 million individual patient visits annually. The vast majority of the prescriptions dispensed under the Federal Government's subsidised Pharmaceutical Benefits Scheme (PBS) are available at the same price for all Australians wherever they live.

The Guild is registered under the federal Fair Work Act (Registered Organisations) Act 2009 as an employers' organisation.

Integration of our five core values (Respect, Integrity, Compassion & Community, Equity & Fairness, and Reliability) into our employment practices and frameworks allows the Guild to recognise and respect individual staff members for their personal contributions to their roles, their colleagues, the Guild and ultimately to the community pharmacy sector.

Through our focus on our core values and the related behaviours that align to them, we strive to provide a flexible, supportive and rewarding work environment for all staff allowing the potential for professional and personal growth.

• Be part of a diverse and inclusive team;
• Modern work environment in a great Bella Vista location and/or Sydney CBD or work from home;
• Access to income protection and group life insurance;
• Provision of complimentary influenza vaccinations annually
• Commitment to your personal career development.

The Membership Recruitment Officer plays a pivotal role in supporting and advancing the mission of The Pharmacy Guild of Australia, NSW Branch. This position is responsible for driving membership growth, delivering exceptional service to members, and ensuring the effective promotion of member benefits and business support services.

• Member Recruitment & Retention: Proactively recruit new members and retain existing ones by articulating the value proposition of Guild membership and delivering a superior member experience.
• A minimum of 3-5 years of membership recruitment or sales experience is required for this position.
• Relationship Management: Build, develop, and maintain strong, positive relationships with non-members, stakeholders, and internal teams.
• New Member Support: Provide timely and effective assistance to new members, ensuring all activities align with the Guild's constitution, policies, and strategic direction.
• Data Management: Maintain, update, and optimize membership databases to support engagement and operational efficiency.
• Promotion of Services: Actively promote learning and development programs, business support offerings, and other member benefits to both members and non-members.
• Event Coordination: Plan and execute non-member events and activities to foster engagement and community.
• Process Improvement: Collaborate with senior managers to develop and implement strategies that optimize membership processes and exceed sales targets.
• Stakeholder Engagement: Work closely with key stakeholders, including the Director, Membership Services & Communications, Membership Services Manager, Branch Director, and Guild Branch committee.

1. Drive Membership Growth

Proactively recruit new members and retain existing ones by clearly communicating the value of Guild membership and delivering a superior member experience.

1. Build and Manage Relationships

Develop and maintain strong, positive relationships with non-members, stakeholders, and internal teams to foster engagement and loyalty.

1. Promote Member Benefits and Services

Actively promote learning and development programs, business support offerings, and other member benefits to both members and non-members, ensuring effective uptake and engagement.

To Apply

To apply for this full-time role please include a Cover Letter and Resume.

Australian citizenship is required for this position.

A Police Check will be required from the selected applicant.

Recruitment and interviewing for this role will be undertaken as applications are received.

The position will be filled when a successful candidate has been selected.

If you have any questions about the role submit them by email to

In the subject line of the email include "Membership Recruitment Officer".

Do NOT apply for the role by email. Apply solely through the SEEK advertisement.

Applications not addressing the key duties of the role will not be considered.

The Pharmacy Guild of Australia values workplace diversity and is committed to providing a supportive, inclusive and respectful work environment. We welcome applications from people of all abilities, backgrounds and life experiences and encourage application from indigenous Australians, people with a disability, people from culturally and linguistically diverse backgrounds and mature-age people. Should you require special assistance through any stage of the selection process, please contact the recruitment team by email