Software Engineer

1 week ago

Sydney, New South Wales, Australia Westpac Full time $104,000 - $130,878 per year

Job Description
What's the role?
The Software Engineer will support solution design, assessment, estimation, and development of capabilities and features on the ServiceNow platform. The Software Engineer collaborates closely with Product Owners, Business Analysts, Solution Designers, and Developers to ensure high-quality designs and configurations that meet best practices and customer expectations. Key responsibilities include:

  • Development and review of Jira stories and solution artifacts.
  • Providing advice on ServiceNow best practices and platform features to stakeholders and practice leads.
  • Creating detailed technical designs, evaluating options, and estimating development efforts for ServiceNow modules.
  • Performing development tasks for complex deliverables.
  • Leading code reviews and offering peer support and guidance.
  • Coaching developers both internally and among supplier resources.

This role supports flexible work arrangements and offers opportunities for upskilling on new tools and technologies.

What do I need?
Successful candidates will have demonstrated experience with the ServiceNow platform, ideally with exposure to SecOps or HRSD modules, and be self-driven. Essential skills and qualifications include:

  • Expertise in ServiceNow configuration, customization, and administration.
  • Relevant certifications such as Certified System Administrator (CSA) and Certified Application Developer (CAD).
  • Strong experience with Client Scripts, Business Rules, UI Policies, UI Actions, ACLs, forms workflows, integration hub, and custom Service Portal widgets.
  • Functional knowledge of other ServiceNow modules including ITSM, ITOM, CMDB, Reporting/Performance Analytics, and Service Catalog/Portal.
  • Desirable familiarity with programming languages such as Java, Python, or .NET.
  • Advantageous exposure to HTTP, REST, API design best practices, event-driven architectures, asynchronous programming concepts, and modern web design.

These competencies ensure the candidate can effectively contribute to the development and enhancement of Westpac's technology solutions.

Why join us?
We're obsessed with becoming our customers' #1 banking partner for life and we're looking for people who are passionate about helping us achieve that goal. In return, we're committed to making Westpac the best place to work in the country. Here are just a few of the ways we're already doing that:

  • Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates
  • Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
  • Tailored learning and development opportunities to help your grow your career within the bank.
  • Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives.

Create your future today
To get started, simply click on the APPLY or APPLY NOW button

We're all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the
"People with Disability and/or needing Accessibility Requirements"
page on our website .

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