Senior Commercial Accountant

4 hours ago

North Sydney NSW, Australia Resonate Solutions Pty Limited Full time $80,000 - $120,000 per year

About Us

At Resonate CX, we're on a mission to accelerate customer delight by redefining how organisations listen to and act on customer and employee feedback.

As an Australian SaaS company expanding globally, our platform combines AI-driven insights, automation, and analytics to empower leading brands to deliver exceptional experiences.

We're looking for a Senior Commercial Accountant to join our passionate and high-performing team. Reporting directly to the CEO and working closely with the leadership team, you'll play a pivotal role in managing financial operations, administration, and compliance — while helping drive process improvements and commercial insights across the business.

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Why You'll Love Working Here

  • Hybrid role – 3 days in the office for collaboration and connection
  • Less than 5 minutes' walk from North Sydney train station and Victoria Cross Metro
  • Friendly, supportive, and culture-driven environment
  • Frequent company events and team celebrations
  • Strong potential for a permanent full-time opportunity after contract completion

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Key Responsibilities

  • Oversee day-to-day financial operations across the business
  • Manage monthly reporting including Commission and bonus reports and KPI department tracking
  • Lead budgeting, forecasting, and cash flow management reporting
  • Oversee the bookkeeping function including payroll, accounts payable/receivable, BAS, Payroll Tax, and Superannuation obligations
  • Drive efficiency and automation across financial processes
  • Support annual preparation of government grants (EMDG, R&D)
  • Coordinate end-of-year financials with external accountants
  • Collaborate with senior management

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You'll Bring

  • Degree in Accounting or Finance
  • CPA or CA qualification
  • Minimum 3 years' experience in a Senior Accounting role
  • Proven experience in reporting, cash flow management, budgeting, and forecasting
  • Strong systems and reporting capability (Xero, Excel, PowerPoint)
  • Solid understanding of operational finance processes and compliance requirements

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Nice to have

  • Previous experience managing or mentoring a team
  • Experience within a SaaS business
  • Power BI experience

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Contract Details

This is a 12–15 month contract role with strong potential for permanent opportunities beyond the initial term.

Company Overview

Resonate Solutions is a leading Australian provider of Voice of Customer (VoC) and Voice of Employee platforms coupled with CX consulting and data integrations – with a particular focus on helping local and global organisations implement and operationalise CX programs with high ROI.

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