Store Manager
2 weeks ago
About the Role
Black Star Pastry is absolutely buzzing, and are looking for an experienced Store/Cafe Manager to lead our busy Chatswood store.
This gorgeous space has it's own unique identity whilst still offering the full range of Black Star Pastry's signature cakes, together with specialist products, and first-class coffee from our partner St Ali.
This is a full-time role offering 38 hours per week with a flexible roster, supporting a strong work-life balance. As Store Manager, you'll lead all areas of store operations — from team performance to creating an outstanding customer experience.
Main Responsibilities
- Provide 'hands on' leadership within the store, overseeing all direct employees ensuring that they are trained in all store processes, standards and expectations.
- Communicate position expectations and monitor employee performance including coaching and counselling employees
- Ensure adherence to systems, policies, procedures, and productivity standards.
- Complete weekly rosters in a fair and consistent manner and within budget requirements.
- Maintain workplace cleanliness and WHS standards, establishing systems to ensure levels are consistent and acceptable, communicating clear expectations to the team.
- Ensuring quality of service by maintaining consistent standards, analysing and resolving quality and customer service problems, identifying trends and recommending system improvements.
Perks & Benefits
We believe in taking care of our people, and we offer a range of perks and benefits to support your wellbeing, including:
- $20 weekly transport allowance
- An extra day of annual leave for your birthday
- A complimentary 4-portion birthday cake of your choice
- 1 mental health & wellbeing day (personal leave)
- Free, confidential counselling, support, and advice
About You
- 2-3 years' leadership experience in hospitality
- A talent for mentoring others – you love to lead by example
- Passionate about the customer experience and product quality
- Ability to connect with customers and provide an exceptional customer experience in a fast-paced environment
- Problem solving and critical thinking skills
- Demonstrated capability to multi-task – your organizational skills will be a strength
- Positive team player with strong communication skills
- Authentic and down to earth with a genuine love of people
- Holds a valid Food Safety Supervisor Certificate (or willing to obtain one)
- Bonus: A love of cake
About the Business
Black Star Pastry opened its first boutique patisserie in Newtown in 2008 and since then we have grown into an institution with stores across Sydney and Melbourne.
We are most famous for our Strawberry Watermelon Cake which has become a social media sensation, with the New York Times declaring it "the world's most instagrammed cake."
About the Culture
Black Star Pastry fosters a fun and inclusive culture that has brought together a group of highly engaged and collaborative team players who enjoy a hands-on, fast paced environment.
Our leaders are empowered to contribute and play an active role in the bigger picture stuff as well as the day-to-day.
We love the brand, and we love what we do
How to Apply
There has never been a more exciting time to join Black Star Pastry and we are keen to welcome dynamic Managers who are passionate about hospitality, and looking for a career role with a successful and stable business doing great things in the Sydney market.
To be considered please APPLY NOW by submitting your resume and cover letter.
-
Glue Store Manager
4 days ago
Chatswood, Australia Glue Store Full timePart of the Accent Portfolio of brands,Glue Store is the original ‘House of Brands’ premium retailer. We exist to deliver on-trend clothing, shoes and accessories from an aspirational brand assortment that empowers individuals to be fashion leaders and live their lifestyle. We do this by curating the ultimate edit of global street, fashion and sports...
-
Glue Assistant Store Manager
2 days ago
Chatswood, Australia Glue Store Full timeAbout Us Part of the Accent Portfolio of brands, Glue Store is the original ‘House of Brands’ premium retailer. We exist to deliver on-trend clothing, shoes and accessories from an aspirational brand assortment that empowers individuals to be fashion leaders and live their lifestyle. We do this by curating the ultimate edit of global street, fashion and...
-
Glue Assistant Store Manager
6 days ago
Chatswood, Australia Glue Store Full timeAbout Us Part of the Accent Portfolio of brands, Glue Store is the original ‘House of Brands’ premium retailer. We exist to deliver on-trend clothing, shoes and accessories from an aspirational brand assortment that empowers individuals to be fashion leaders and live their lifestyle. We do this by curating the ultimate edit of global street, fashion and...
-
Glue Assistant Store Manager
6 days ago
Chatswood, Australia Glue Store Full timeAbout Us Part of the Accent Portfolio of brands, Glue Store is the original ‘House of Brands’ premium retailer. We exist to deliver on-trend clothing, shoes and accessories from an aspirational brand assortment that empowers individuals to be fashion leaders and live their lifestyle. We do this by curating the ultimate edit of global street, fashion and...
-
Store Manager
2 weeks ago
Chatswood, Australia Bed Bath N' Table Full timeOverviewStore Manager at Bed Bath N' Table role overview and responsibilities.We are seeking a passionate Store Manager to join our team at our store located at Chatswood Westfield. As the most senior member of the team, you will partner closely with the Assistant Manager to develop and coach the team to deliver expert home styling advice and drive...
-
Store Manager
2 weeks ago
Chatswood, Australia Bed Bath N' Table Full timeOverviewStore Manager at Bed Bath N' Table role overview and responsibilities.We are seeking a passionate Store Manager to join our team at our store located at Chatswood Westfield. As the most senior member of the team, you will partner closely with the Assistant Manager to develop and coach the team to deliver expert home styling advice and drive...
-
Store Manager
1 week ago
Chatswood, Australia Staffing Group Full time**A fantastic opportunity to manage a busy store! DONT MISS OUT!!!!** - Our client is a successful Australian Furniture Brand that has the Highest Quality Furniture available all year round for Mum, Dad and the kids. They have an exciting opportunity for a Highly Motivated, Hands On Store Manager to join the team. Your role will be to ensure the smooth...
-
store manager
2 weeks ago
Chatswood, Australia Dymocks Full time $80,000 - $120,000 per yearJob DescriptionAchieve store sales budgets Achieve Booklover sign up targets Achieve add on sales targets Build a culture of sales performance within the store driving this culture through your team Establish and achieve the profitability and sales goals identified in the annual budget Identify new sales opportunities Provide ongoing coaching and...
-
Store Manager
4 days ago
Chatswood, Australia Hairhouse Full time**About The Role** Hairhouse is looking for a Store Manager to lead, empower and support our amazing team and promote best practice store operations. To succeed in this role, you will bring your previous management experience to lead, coach and mentor the Hairhouse team to deliver exceptional customer experiences across all areas of the business including...
-
Store Manager
3 weeks ago
Chatswood, Australia Amer Sports Full timeAbout Us:Salomon was born in 1947 in the heart of the French Alps and the birthplace of modern alpinism.At Salomon, we're all about pushing boundaries and living life to the fullest. As a leading outdoor sports brand, we design performance-driven gear that empowers adventurers around the world. We are opening a new store at Chatswood Chase for Salomon and...
