Financial Crime QA Governance Manager

3 days ago

Sydney, New South Wales, Australia Hays Full time $120,000 - $180,000 per year

Your new company

Join one of the most advanced Financial Crime Operations in APAC and be part of a leading Australian bank renowned for its investment in cutting-edge financial services technology and AI. This is a rare opportunity to work in a newly created role, heavily focused on robust oversight, control and governance of Quality Assurance, as part of a market-leading organisation that is deeply committed to protecting its customers and community from financial crime.

Your new role

  • Uplifting governance frameworks and supporting Line 1, 2, and 3 through audit reviews
  • Managing issue ownership and root cause analysis
  • Driving cadence and rhythm in QA operations across TM and ECDD
  • Leading weekly sessions and governance forums
  • Supporting regulatory reporting and audit interactions
  • Acting as a connector to senior management
  • Delivering insights and reporting on operational performance and risks
  • Influencing and simplifying QA processes and frameworks while supporting the uplift of QA capability

What you'll need to succeed

  • Strong, proven experience in Financial Crime, particularly across Client Lifecycle Management, TM, and ECDD
  • Proven experience in governance, risk, and compliance management
  • Strong stakeholder management skills with the ability to challenge the status quo
  • Experience in audit interactions, regulatory reviews, and remediation work
  • Analytical mindset with the ability to conduct root cause analysis and deliver actionable insights
  • Inquisitive nature and global awareness of financial crime trends
  • Ability to hit the ground running and operate autonomously in a fast-paced environment

What you'll get in return

  • The ability to truly create change and uplift operations from a governance standpoint
  • Work closely with senior management and experience strong exposure across the business
  • Countless opportunities for career progression and growth
  • Exposure to retail, business, institutional, and global client operations
  • Access to cutting-edge financial crime technology and AI tools
  • Influence over product design through close collaboration with domain experts

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