Banquets Supervisor

1 week ago

Melbourne, Victoria, Australia Westin Hotels & Resorts Full time $60,000 - $90,000 per year

Additional Information
Job Number

Job Category
Food and Beverage & Culinary

Location
The Westin Melbourne, 205 Collins Street, Melbourne, Victoria, Australia, 3000VIEW ON MAP

Schedule
Full Time

Located Remotely?
N

Position Type
Non-Management

At Marriott, every banquet is more than just an event, it is a moment to create memorable experiences for our guests. As a Banquet Supervisor, you will take the lead in delivering exceptional food and beverage service, guiding the team, and ensuring every detail is executed to the highest standard. With your expertise and professionalism, you will help transform events into unforgettable occasions.

Position Summary:

  • Prepare and set up coffee breaks, buffets, action stations, dessert and cordial carts in line with Banquet Event Orders
  • Lead the setup of receptions, meal buffets, head tables, VIP tables, and tastings without managerial assistance
  • Serve food courses and alcoholic beverages to guests, providing menu knowledge and answering questions with confidence
  • Liaise with the kitchen regarding menu details, special requests, recook orders, product availability, and wait times
  • Follow cycle time guidelines for all meals to ensure smooth and timely service
  • Monitor and maintain cleanliness of assigned areas, tables and service stations throughout events
  • Inspect all china, glassware and silver to ensure proper cleanliness and presentation before service
  • Anticipate guest needs, communicate dietary restrictions and allergies to the kitchen, and ensure service exceeds expectations
  • Support teamwork by communicating effectively with guests, colleagues and other departments
  • Assist management with training, motivating and coaching employees, while acting as a role model on the floor

About You:

  • At least 2 years of prior banquet or food and beverage experience
  • Strong service skills with the ability to lead by example
  • Excellent communication and teamwork abilities
  • Knowledge of food and beverage service standards and menu presentation
  • Ability to remain professional and composed in a fast-paced event environment
  • Physically fit to meet role requirements, including lifting up to 50 pounds and standing/walking for extended periods
  • Eligible to work in Australia

Our Benefits:

  • Exclusive staff discounts on hotel stays and dining across Marriott International for you, your family and friends
  • "Life with the Works" program benefits, including flexible scheduling, sabbatical options and paid birthday leave
  • Internationally recognised training and career development opportunities within Marriott's global network
  • Genuine support for your wellbeing through our Employee Assistance Program
  • Employee referral incentives for bringing talent into our team
  • Be part of the world's largest hospitality network, where service excellence, teamwork and growth are celebrated

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.
Be
where you can do your best work,
begin
your purpose,
belong
to an amazing global team, and
become
the best version of you.

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