Principal Business Readiness Analyst

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Job no:
504934

Work type:
Ongoing Full Time

Location:
Sydney

Categories:
IT/Technology

About The ABC
The ABC is the nation's most trusted and independent source of Australian conversations, culture, and stories. With over 4,000 employees from diverse backgrounds across over 50 locations around Australia and overseas, we are proud to create, curate and deliver high-quality content that informs, educates and entertains Australian communities.

The ABC Head Office based in Ultimo in Sydney is a great place to work and feel a part of a team. Centrally located in the city, close to public transport, there is a café onsite for employees to enjoy and the nearby aquatic center and gym offer great rates for employees.

About The Role
This is a unique opportunity that combines business analysis, service design and change adoption to support technology projects covering application development and implementation as well as broadcast and IT infrastructure upgrades and initiatives.

The Principal Business Readiness Analyst will lead the provision of expert analysis on complex technology-based business systems and processes and advise on workflow, service and human centred design to ensure the business is prepared for the changes and adopts the improvements to benefit the wider ABC.

The Principal Business Analyst is a key member of the Business Readiness Practice team within the Product & Technology division. The team includes business analysts, change managers, learning and design specialists.

The role will support the Business Readiness Practice Manager by leading the development of concept briefs, contributing to business cases, driving consistent standards, tools and templates for the practice and mentoring colleagues.

This Includes

• Providing expert business analysis, service design and change advice to address complex technology-based business needs and processes including the design and implementation of technology enabled business solutions.
• Scoping, planning and scheduling business readiness activities to ensure effective delivery of project activation plans and support adoption of change.
• Assisting the Business Readiness Practice Manager to build capability among team members and colleagues on project delivery and emerging trends.
• Carrying out requirements gathering, documentation and analysis of data, technology systems, business processes and people impacts
• Maintaining effective communication with stakeholders; reporting progress and addressing issues and risks promptly to facilitate speedy resolution to maintain agreed timelines for completion.

About You
You have experience as a Principal Business Readiness Analyst with considerable experience in developing and delivering business analysis, service design and change activities in an IT environment to enable effective delivery and adoption of business solutions. Your experience will also include:

• Working in large complex development projects is mandatory.
• Extensive expertise in analysis of complex IT systems, business processes and people impacts, with proven experience in service design and delivering change.
• Exceptional ability to apply theoretical technical, process and people related concepts to business requirements including user experience and human centred design approaches.
• Demonstrated ability to provide expert knowledge to management, stakeholders and users.
• Demonstrated ability to take a lead in project teams, coaching and contributing to the development of practice processes and mentoring staff.
• Strong written and verbal communications skills, including the ability to convey or translate complex technical information to target audiences.

For further details on the role and requirements, please refer to the full position description:
PRINCIPAL BUSINESS READINESS
For further information on this position please contact Simon Covill, Business Readiness Practice Manager via email

To request recruitment and selection information in alternate formats, organise adjustments, or if you have accessibility requirements, please contact

We are unable to accept email applications; please ensure you submit your application through our online portal.
We respectfully request that Recruitment Agencies do not submit applications for this position.
The ABC strives for diversity and inclusion in the workplace, and to promote a culture of opportunity. Through its services the ABC seeks to represent, connect and engage with all the Australian community. In line with our focus on diversity, applications are strongly encouraged from Indigenous Australians, people from a range of cultural and linguistic backgrounds, people with disability and LGBTIQA+ individuals. The ABC also aims to achieve a gender-balanced workforce.

For more information about working at the ABC, please feel free to explore our careers page at

Advertised:
26 Aug 2025 4:50 PM AUS Eastern Standard Time

Applications close:
09 Sep :55 PM AUS Eastern Standard Time