Service & Warranty Site Manager

1 day ago

Geelong, Victoria, Australia Metricon Homes Full time

**Love Where You Work

Metricon Homes, Australia's largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families.**

As a result of an internal promotion, we are currently seeking a customer focused and experienced Warranty Site Manager to join our Geelong and Metro Melbourne Homecare team.

This role will predominantly be in the Geelong and surrounding suburbs however our office meeting will be based in Derrimut. Role coverage will extend up and into the Metro western fringe, being the Werribee through to Point Cook corridor.

Reporting to the Service & Warranty Group Manager, your responsibilities will include:

  • Ensure that all customers receive prompt responses and follow up to all matters raised and ensure that commitments given are resolved in a timely manner
  • Ensure on-site works are undertaken to both Metricon and current industry standards
  • Attend required department office day, as well as playing an active part of team development
  • Progress efficiently through both the diagnostic and action stages of each allocated home; and
  • Up to date recording were required with all reports.

Metricon will offer you:

  • $$$ + Car + Fuel Card +Ipad + Mobile
  • Australia largest, and HIA Voted #1 Home Builder for the 10th Consecutive Year
  • A competitive salary and salary package opportunities
  • Genuine career advancement opportunities
  • Generous housing discounts on our award winning homes; and
  • A supportive workplace culture where great work is recognised and rewarded

The successful candidate will have:

  • A trade background in the construction industry is required
  • Experience in a customer service/contact role is required
  • Experience in the building industry (preferable in the volume new home environment)
  • Cert IV in Building is highly regarded
  • The ability to manage self and others in a time critical environment is of utmost importance
  • Working knowledge of Australian Building Codes, standards and regulations; and
  • A GREAT ATTITUDE

**If you feel you have the knowledge, skills and experience to excel in this role, then apply with your Cover Letter and Resume.

This role requires a national police check and medical to be undertaken.**

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