Senior Facilities Manager

The Senior Facilities Manager onsite will support the client property team on-site by ensuring that programmed works and general maintenance of the premises are completed to a high standard, adhering to industry best practices and Workplace Health and Safety (WHS) requirements. This full-time role is responsible for the effective management of the client site's facilities, including frontline assessment and triage of building and property-related tasks received through the helpdesk system.

Main Duties

Asset Management

Support the delivery of the Property Asset and Maintenance Plans/Schedules by:

• Developing and maintaining a sound understanding of the Property Asset and Maintenance Plans/Schedule requirements under the PSCP Contract and ensuring that these requirements are met for Property Portfolio.
• Regularly updating and maintaining the Property Asset and Maintenance Plans/Schedules  to ensure that these records are accurate;
• Arranging maintenance activities and other works in accordance with the Property Asset and Maintenance Plans/Schedules;
• Regular reporting on works completed and upcoming.
• Analysing call-out, reactive maintenance requests, and other data sets to inform the Property Asset and Maintenance Plans/Schedules.

Facilities Management

• Oversee preventative, routine and reactive maintenance works in accordance with Property Asset and Maintenance Plans/Schedules.
• Engage contractors and service providers to complete maintenance works and Minor Works including:
• Writing detailed scopes of work;
• Raising work orders;
• Meeting contractors at sites and escorting them to work areas;
• Coordinating contractors, trades, or service providers to deliver the scopes of works;
• Ensuring that contractors have completed all relevant site inductions prior to completing works;
• Proactively following up on outstanding work orders and works to understand delays or associated issues to proactively communicate updates to stakeholders;
• Accompanying services providers when completing monthly inspections or verifying works completed.
• Reviewing any work recommendations from contractors or service providers and resolving these either by appropriate/compliance actions or closing out with communications to key stakeholders.
• Communicating with stakeholders on planned or required works activities.

Procurement and Downstream Contract Management

• Actively engage contractors in accordance with the Contract.
• Ensure that works are quoted and procured in accordance with the Contract.
• Review delivery and performance of downstream contractors as they support the Tasmania sites, including:
• Regular engagement with downstream contractors to mitigate any performance issues and manage works in accordance with contractual arrangements
• Follow any company policies in relation to reporting and managing performance issues
• Regular engagement with Client property team to provide accurate and efficient reporting of procurement and contractor information

Emergency Management

• To assist the Chief Wardens:
• In the event of an emergency with facilities related requests or information;
• In planning and preparing for emergency/evacuation exercises;
• By providing advice on facilities to assist the Chief Wardens undertake their duties;
• By participating in emergency management meetings as required.

Sustainability/Landlord relationships

• Actively participate in Building Management Committee meetings for all premises.
• Actively manage and participate in Building Owner Tenant meetings for the Clients Property Portfolio.
• Consider reporting requirements, and continuous improvement initiatives, to better report on activities under associated policies and procedures (i.e., APS Net Zero 2030).

Collaboration

• Build and maintain positive relationships with Client team members, landlords, onsite staff members and downstream contractors.
• Actively record and report incidents and participate in incident investigations.
• Actively participate in:
• Weekly meetings with representatives from the Client Property Team
• Monthly Facility Management meetings

Monthly Operational meetings

Qualifications

This role provides senior leadership, mentoring and support to the Onsite Handyperson / Facilities Officer, or similar service provider, also based at the client's facilities.

Bachelor's Degree in facilities management or similar

Trade Qualified with demonstrated leadership experience

Specialised Certifications such as sustainability or similar

Experience

Extensive experience in a Senior Facilities Management or Leadership position.

Experience in property management, building management systems and facilities management

Professional leadership experience and the ability to manage teams, budgets and vendors

Minimum Baseline Security clearance

Skills

Experince in Strategic and Financial Management

Technical expertise in all areas of Facilities Management

Strong Leadership skills and Effiective Communication

Exposure to Sustainability and WHS

Proven track record of Client and Stakeholder management