Store Manager

17 hours ago

Sydney, New South Wales, Australia Sarah & Sebastian Full time

SARAH & SEBASTIAN are seeking an experienced Store Manager to lead our team in one of our Sydney stores.

As a Store Manager at Sarah & Sebastian, you will play a pivotal role in leading and overseeing all aspects of the store, ensuring an exceptional luxury experience for our clients. You will be responsible for driving sales, managing a high-performing team, and maintaining operational excellence.

WHAT YOU WILL DO

Leadership and Team Management: Lead, mentor, and develop the store team to achieve sales goals and deliver outstanding client service. Foster a positive and collaborative work environment.

Client Experience: Cultivate a culture of clienteling, ensuring that every client receives a personalised and memorable luxury experience. Manage client relationships and resolve escalations effectively.

Sales and Business Development: Drive sales and profitability by implementing effective strategies, analysing performance, and maximising business opportunities.

Operational Excellence: Oversee all store operations, including visual merchandising, inventory management, compliance, and adherence to company procedures.

Strategic Planning: Contribute to the development and execution of store strategies to achieve business objectives and enhance the brand's presence.

ABOUT YOU

The successful candidate will be an experienced and results-driven retail leader with a passion for luxury and client service.

  • 5+ years of retail management experience, with a proven track record of success in a senior or flagship store management role, ideally in jewellery.
  • Exceptional leadership, communication, and interpersonal skills.
  • Strong business acumen, analytical skills, and a strategic mindset.
  • A passion for developing and motivating teams.
  • Ability to work a Tuesday to Saturday roster.

Aligned with our brand's core values:

  • MAKING WAVES: Push boundaries, challenge the norm, and innovate.
  • ACT WITH PRECISION: Deliver with attention to detail and consistency.
  • INSPIRE COMMUNITY: Lead with collaboration, inclusivity, and shared success.
  • PROTECT WHAT IS PRECIOUS: Be an advocate for sustainability and ocean conservation.

WHAT YOU WILL RECEIVE

  • Above-industry salary package, product allowance, incentives, and 50% staff discount.
  • A complimentary SOLDERED bracelet.
  • Two consecutive days off — Sunday & Monday.
  • Comprehensive Employee Assistance Program.
  • The opportunity to make a significant impact on a brand that values sustainability and ocean conservation.

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