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Senior Business Analyst

2 weeks ago

North Ryde, New South Wales, Australia Macquarie University Full time $11,905 - $132,475 per year

PRIMARY DETAIL

  • Annual base salary from $119,05 to $132,475 (HEW Level 8) plus 17% employer's superannuation contribution and annual leave loading

  • Hybrid & Flexible Working

  • Supportive, collaborative team with a flexible working environment based at Macquarie University, Wallumattagal Campus, North Ryde

About the Role

We are hiring for an enthusiastic Senior Business Analyst to conduct the end-to-end methodical investigation, analysis, reviews and documentation of business requirements to drive business improvement initiatives that underpin the implementation of IT projects.

Macquarie University Information Technology is committed to advancing the mission of being bold, distinctive, and transformative. IT serves as a strategic partner to the University, focusing on delivering reliable, secure, and scalable technology services that support the education, research, and health domains across the institution.

Fixed Term Contract Until December 2026

Key Responsibilities

  • Lead analysis and manage support activities to solve complex problems in the execution of business improvements projects.
  • Investigate and determine business requirements and processes in conjunction with key stakeholders, including undertaking root cause analysis, conducting process reviews and mapping current and future processes.
  • Develop and implement business solutions to processes including updating of related IT management, practices, procedure and organisational change.
  • Apply and monitor the use of modelling and analysis tools, methods and standards in determining stakeholder objectives and underlying issues arising from investigations into business requirements and problems.
  • Collaborate with University and project stakeholders in determining project strategy assessments, requirements specifications and feasibility studies.
  • Identify and validate functional, non-functional and transitional requirements with the business users as expressed in use cases and reports.
  • Participate in the development of test strategies, test plans and test cases.
  • Ensure all processes and systems adhere to regulatory, compliance standards and quality controls as well as complying with relevant EEO and WHS regulations.
  • Perform any other duties as required and appropriate for this classification.

About You

  • Degree in Information Technology or Computer Science, or a combination of relevant experience and training.
  • CBAP, PMI-PBA, BCS Business Analysis Practitioner or equivalent certification.
  • PRINCE2 and ITILv3 certifications highly regarded.
  • Extensive experience as a Business Analyst working on multiple business improvement initiatives simultaneously
  • Experience in business process mapping and business process frameworks and benchmarks such as AQPC.
  • Proven experience with analysis and project management methodologies such as Agile, PRINCE2, PMBOK.
  • Experience in shared services implementation, and value stream and value network mapping, process and activity analysis will be highly regarded. Excellent interpersonal and communication skills with the ability to engage and facilitate effective conversations with staff and stakeholders. Extensive experience in developing and managing relationships with a diverse range of stakeholders at all levels within an organisation.
  • Salesforce Experience highly regarded
  • Experience within Education Sector highly regarded

About Us

Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Celebrating its 60th year in 2024, it was established as a bold experiment in higher education and designed to break from educational traditions to work in tandem with industry. Institutionally we strive for the extraordinary by challenging convention and embracing different views. Our pioneering culture has encouraged and inspired students, staff and collaborators to break free from conventional thinking, and to actively shape the complex issues that define the future of humanity.

Why work at Macquarie

We rank amongst the top employers in the Australian Workplace Employers Index, having recently earned a five-star rating in the QS World Rankings with the highest rating for employability.

Our prime location, we are walking distance from Macquarie University Metro Station and Macquarie Shopping Centre. Not only are we close, take a look at our benefits on offer:

  • 17% Superannuation

  • Subsidised onsite parking options

  • Flexible working options

  • Training and professional development

  • Onsite childcare facilities

  • Discounted health insurance (Medibank)

  • Onsite vacation care

  • Employee Assistance Program

  • Subsidised membership at the Sport & Aquatic Centre

  • Onsite GP, imaging & physio clinics

  • Please note that this position will require a criminal record check.

Applications Close: 22nd August :59 PM (AEST) We reserve the right to progress or decline an application prior to the advertised closing date.

If you're already part of the Macquarie Group (MQ University, , MQ Health, MGSM), you'll need to apply through your employee Workday account.

Applications Close:

21/08/2025 11:59 PM

A Place Where You Belong

At Macquarie, we believe diversity makes us stronger, inclusion drives our success, and belonging inspires us to do our best work. We are proud to foster a community where different backgrounds, identities, and experiences are valued, and where our people are empowered to thrive through supportive leadership, shared responsibility, and a deep commitment to genuine care and respect for our community. Find out more about our vision for a truly inclusive workplace in our

Diversity, Inclusion and Belonging Framework

.

Flexible Work

At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University.