Mortgage Broker Team Manager

5 days ago

Sydney, New South Wales, Australia Award Mortgage Solutions Full time

About Us:

Award Global, established in 2005, began as a mortgage business and has since evolved into a one-stop service provider. Our group and associated companies deliver a wide range of services, including:

  • Fund Management
  • Property Development, Sales & Management
  • Mortgage Broking & Wholesale Lending
  • Legal & Immigration Services

We are committed to building a multicultural brand that represents exceptional results, quality, integrity, and premium customer service. As part of Award Global, Award Mortgage is a leading mortgage brokerage firm dedicated to providing clients with tailored lending solutions while empowering our brokers with industry-leading resources. We are now seeking a dynamic Branch Manager to lead, inspire, and oversee the operations of our branch. This is a unique profit-sharing opportunity where your leadership directly contributes to business growth and profitability, supported by a strong infrastructure from Head Office.

Key Responsibilities:

  • Lead, mentor, and train a team of mortgage brokers to achieve business goals.
  • Design and implement tailored training and development plans for each broker.
  • Monitor broker performance and provide continuous coaching and feedback.
  • Support brokers in maintaining strong relationships with banks, lenders, and industry partners.
  • Collaborate closely with back-office credit and processing teams to ensure seamless operations.
  • Oversee daily branch operations, including administration, expense management, and profitability, within the profit-sharing business model.
  • Contribute to the branch marketing strategy and execute local campaigns to drive client acquisition and business growth.
  • Provide regular performance reports to the CEO, focusing on team outcomes and business results.
  • Leverage the operational framework, compliance support, marketing assets, and sales enablement tools provided by Head Office to optimize performance.
  • Note: An accredited broker license is not mandatory, as the focus of this role is on team management and operational oversight.

Requirements:

  • 3+ years of experience in mortgage broking or banking (e.g., Relationship Manager, Personal Banker, Lending Manager, Home Investment Manager, Mobile Home Finance Manager, Lending Specialist, Broker Support Manager, Mortgage Manager).
  • Strong understanding of broker–client–bank dynamics.
  • Proven leadership experience with the ability to train, mentor, and inspire teams.
  • A proactive, hands-on leadership style with the ability to thrive in a fast-paced environment.
  • Excellent relationship management skills with lenders, clients, and internal teams.
  • Business acumen with the ability to oversee branch operations, profitability, and growth.
  • Strategic mindset with the ability to contribute to marketing and business development initiatives.

What We Offer:

  • A profit-sharing structure designed to reward your leadership and business growth.
  • Comprehensive support from Head Office, including compliance, marketing, and operational assistance.
  • A well-defined framework to allow you to focus on business development, client engagement, and team performance.
  • Access to industry-leading systems, marketing campaigns, and training resources.
  • A collaborative environment where your contribution is valued and recognized.

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