Product Support

6 days ago

KalgoorlieBoulder, Australia LHS Rocktools (Australia) Pty Ltd Full time $60,000 - $90,000 per year

Product Support - Drilling Performance Underground

LocationKalgoorlie

Onsite or Remote:Onsite

Country/Region:AU

2 roles available

LHS Rocktools (Australia) Pty Ltd is a leading supplier of Drilling Consumables with branches throughout Australia.  LHS is a stable work environment offering long term roles.

Due to ongoing contracts, we are seeking:

1 FIFO Perth/DIDO Kalgoorlie

1 Residential Kalgoorlie

Full Time Product Support for underground contracts throughout Kalgoorlie

We are seeking Product Support personnel with strong communication skills with intermediate knowledge of drilling application for rock drilling tools and consumables.

Responsibilities

  • Liaise with client to work with both development and production drill application and performance improvement
  • Assist in controlling inventory design and levels required
  • Attend daily (PSI) pre-shift meetings with client
  • Liaise with client to understand upcoming drilling operations requirements
  • Send off daily shift reports from UG trials and product performance details
  • Record and report all instances of comment or complaint by drilling personnel, especially in relation to alleged consumable fault or premature failure
  • Perform all duties and functions on the mine site in accordance with the highest standards of workplace safety, work practices and site-specific instructions and requirements
  • Complete the 'Daily Consumable Report' for each item of drilling equipment checked and submit to the Tech-manager for verification and recording

Ideally, you will have the following

  • Tablet/PC/email/copier skills/Xcel
  • Manual Driver's license
  • Forklift license
  • Experience in a similar role.
  • Industry UG experience preferred.
  • Must be able to pass a drug and alcohol test

LHS offers fulfilling careers, generous benefits, and a unique opportunity to join a dynamic workplace where collaboration, innovation and commitment are the value we instil in all operations.

We are an equal opportunity employer and encourage Women, Aboriginal, Torres Strait Islander peoples and people from culturally diverse backgrounds to apply if experienced in the development and or production drilling application.

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