Current jobs related to Customer Enquiry Officer - Parramatta, New South Wales - Transport for NSW
-
Executive Officer, Regulatory Capability
4 days ago
Parramatta, New South Wales, Australia NSW Department of Customer Service Full time $145,378 - $168,130 per year**Executive Officer - Executive Director, Regulatory Capability and Harm PreventionGrade: Clerk 11/12Salary range: $145,378 -$168,130 + superannuation and leave loadingDuration: Temporary role up to June 2026Applications Close: Wednesday 1st October (9:59AM)Location: Hybrid, 3 days in the office Parramatta or Mckell - open to other locationsAbout SafeWork...
-
Electrical Compliance Officer
2 weeks ago
Parramatta, New South Wales, Australia NSW Department of Customer Service Full time $129,464 - $142,665 per yearElectrical Compliance Officer - Electrical InspectionsElectrical, Practitioner Compliance, Building Commission NSWGrade: Clerk Grade 9/10Salary Range: $129,464 - $142,665 plus superannuation and leave loadingLocation: ParramattaTerm: Multiple Ongoing opportunitiesApplications Close: Tuesday, 23rd September 2025 [9:59am]About the Building Commission NSWThe...
-
Service Designer
5 days ago
Parramatta, New South Wales, Australia NSW Department of Customer Service Full time $113,574 - $180,000 per yearService DesignerCustomer Experience (CX) & InsightsBuilding Commission NSW Grade: 7/8 Location: Parramatta, other locations considered, in office expectation 3 days per week Term: Temporary until 31st March 2026 About the Building Commission NSWBuilding Commission NSW (BCNSW) has been established after the NSW Government recognised the substantial progress...
-
Administrative Assistant
4 days ago
Parramatta, New South Wales, Australia NSW Department of Customer Service Full time $60,000 - $90,000 per yearAdministration Assistant(Building Operations DAU)Building Commission NSWGrade: 1/2Location: ParramattaTerm: Temporary to 30 March 2026 (with possibility of extension)About the Building Commission NSWThe new Building Commission NSW has been established to ensure the building industry meets standards, capabilities, capacity and resilience to deliver quality...
-
Customer Service Officer
2 weeks ago
Parramatta, New South Wales, Australia Whizdom Full time $104,000 - $130,878 per yearCustomer Service Officer – Grade 3/4About the Organisation:This role supports a key government initiative focused on promoting cultural inclusivity and community engagement across New South Wales. The organization implements strategic programs to foster cultural understanding, support diverse communities, and provide opportunities for people from all...
-
Administration Officer
5 hours ago
Parramatta, New South Wales, Australia Catholic Schools Parramatta Diocese Full time $40,000 - $60,000 per yearSt Patrick's Primary Parramatta is seeking an Administration Officer to join the team on a permanent part-time basis, working 12 hours per fortnight.You WillProvide high-quality administrative support to ensure the smooth operation of the school office.Assist with managing correspondence, records, and databases with accuracy and confidentiality.Support...
-
Senior Liaison Officer
2 weeks ago
Parramatta, New South Wales, Australia NSW Department of Education Full time $129,464 - $142,665 per yearSenior Liaison OfficerJoin the NSW Department of Education as a Senior Liaison Officer (Clerk Grade 9/10)We are excited to announce an opening for a Senior Liaison Officer within our Curriculum directorate.• Location:Parramatta, with access to various NSW Education offices and flexible working arrangements available• Salary: Clerk Grade 9/10 with base...
-
Senior Product Designer
7 days ago
Parramatta, New South Wales, Australia NSW Department of Customer Service Full time $129,464 - $142,665 per yearSenior Product DesignerFull-Time (35hpw) Temporary to June 2028Salary Range $129,464 - $142,665pa + superLocation flexible across Revenue NSW offices - Parramatta is where the team is basedWe are looking for an experienced designer or someone who is ready to step up and develop into a senior role.Revenue Digital Fines and Debts is looking for a Senior...
-
Claims Officer Liability
4 days ago
Parramatta, New South Wales, Australia QBE Insurance Full time $90,000 - $120,000 per yearPrimary DetailsTime Type: Full timeWorker Type: EmployeePlease see more information about QBE careers hereCareersLocation: ParramattaPermanent Full TimeThe opportunityAn opportunity for an experienced Public Liability Claims Officer with Personal Injury experience to join our Liability Claims Team.Your new roleQBE Insurance currently have the opportunity to...
-
Customer Service Representative
7 days ago
Parramatta, New South Wales, Australia Randstad Australia Full time $70,000 - $120,000 per yearCustomer Service Representative - ParramattaYour new companyJoin this established organisation in their Parramatta office who are committed to providing the best service and assistance to new and existing customers. This financial institution specialise in servicing customers' debts, including credit cards, personal loans and car finance and have made it...
Customer Enquiry Officer
2 weeks ago
Organisation/Entity: Transport For NSW
Job category: Projects
Job location:
Parramatta, NSW, AU, 2150
Job reference number: 101454
Employment type: Fixed Term Full-Time
Salary range: $ $
You put people at the heart and take pride in the impact of your work.
Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy, there needs to be diligence in our operations.
In this role, you'll:
Be working as part of a team delivering timely and accurate information and advice relating to regulatory programs.
This role will see you act as the first point of contact for customers and external stakeholders and as a liaison with internal customers and subject matter experts to provide information which complies with relevant Divisional policies and Regulations.
You will respond to customer issues and inquiries in a timely manner via phone and email working to tight deadlines in a high-volume front-line environment.
Please note this is an office-based role in Parramatta 5 days per week.
This is a full-time Fixed Term role to 27 February 2026.
For more information on this position and business unit, view the role description and information pack
About You
Your strong customer service skills and ability to communicate with people at all levels and explain clearly, relevant regulation and legislation formed across your work in government or regulatory environments will see you equipped with the ability to lead to achieve the deliverables of this role.
You're recognised as a problem solver, skilled at working to tight timeframes in a high-volume environment, experienced in undertaking research, analysis of policy, procedures and legislation to resolve enquiries and complaints.
Who We Are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.
Join us
Our workforce is as diverse as the community we serve. If you'd like further information on our inclusion and diversity initiatives, visit Transport careers.
We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.
This is an in-person, on-site role.
What are you waiting for…? Connect with us. Apply now
Applications close: 11:59 pm, Wednesday 20th August 2025
For more information about this role, please contact MAREN..NSW.GOV.AU.
Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us.
Need some help with your application? Take a look at our application tips video series.
Job Segment:
Law, Temporary, Web Design, Developer, Legal, Research, Technology, Contract, Creative
